Practice reorganisation: How to adapt long term to Covid-19 - May
Dr Mike Smith and colleagues from The Maltings Surgery in St Albans share their reorganisation plans
The Maltings Covid-19 ‘Unlock’ Plan
The Covid-19 pandemic represents a major national and global challenge ever since the first cases were reported in China at the end of last year. By May 2020, there are still many unanswered questions about the novel Coronavirus SARS-2, and strategies have recently been aimed at limiting the human-to-human transmission of the virus, as well as protecting the vulnerable population against severe complications and even death.
The disease has had a major impact not only economically, but also on the health and mental wellbeing of the population.
The Maltings Surgery was one of the first to act by changing the consultation model of general practice by operating on the principles of 1) limiting footfall in the practice by conducting a telephone first model and increasing the use of video consultations 2) postponing non-essential / non urgent work 3) practising safe practices at work including the enforcement of social distancing, as well as several other measures which have proved invaluable.
It is clear that there is a burden of work slowly building up that is non Covid related, and the impact of delaying this for longer than needed will have a significant impact on the long term health and wellbeing of our population.
This plan aims to spell out the process of how our practice will make the transition from the status quo to what we can define as business as usual.
Source: Information supplied to Pulse by The Maltings Surgery [drawn up on 27 May]