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Dilemmas in significant event auditing (1 CPD hour)

Professor Mike Pringle looks at three difficult situations in significant event auditing and offers some advice.

Full CPD module

Professor Mike Pringle looks at three difficult situations in significant event auditing and offers some advice.

Learning objectives


This module will give practical advice on significant event auditing, including:

  • Making the most of practice discussions
  • Managing a defensive GP
  • Learning lessons from the significant event audit
  • Following up on the outcomes of the meeting
  • Learning from events at other practices

After reading this article you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some suggested questions to reflect on as you work through the module:

  1. Could different members of staff take turns to chair meetings to improve group dynamics?
  2. How could you demonstrate improvements to staff?
  3. Could you better manage audits to ensure that your staff don't feel defensive?
  4. Could you learn from events at other practices?
  5. Do you encourage regular locums to join discussions on serious events?

This module was first published on 13th October 2010 and was up to date with all key guidelines and evidence at that point. It will be reviewed as part of our routine update cycle by 13th October 2012 but will be updated sooner to reflect any key guideline changes.

Author


Professor Mike Pringle is RCGP clinical lead for revalidation and professor of general practice at the University of Nottingham.

Article only | Full CPD module

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