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BMA calls on NHS England to release details of 'unallocated' pensions money

The BMA has submitted freedom of information requests to NHS England regarding alleged 'unallocated' GP pensions money.

The requests focus on the ‘value and whereabouts of unallocated monies'.

It also asks about the absence of any bank details on NHS England’s website for online transfers, as well as the number of complaints made against Primary Care Support England (PCSE).

Capita took over the delivery of PCSE functions in 2015, which includes processing pension contributions from GPs for the NHS Pension Scheme.

But Dr Krishan Aggarwal, who sits on the BMA's GP Committee, said the information would be held by NHS England.

He had previously detailed his concerns about PCSE's handing of GP pensions on his GPC blog, saying it was unclear ‘how much' of an alleged 'unallocated cash' is 'our pension money’.

He claimed that the lack of bank details is ‘partly due to a security concern from NHS England and partly due to the fact of unallocated cash within NHS England’s bank account’.

As Pulse has chronicled, pensions has not been the only concern that has stemmed from the handover of primary care support to Capita.

Most recently, GPC chair Dr Richard Vautrey wrote to NHS England earlier this year declaring that the primary care support situation was completely unacceptable’, adding that the GPC will support ’practices and individual doctors in taking legal routes to seek resolution’.

Dr Aggarwal said: ‘While we understand that our concerns are being taken seriously, ultimately it is the responsibility of NHSE to ensure that individuals’ pension contributions are processed correctly, that their records are up to date and that they are submitted to NHS Pensions on time.’

Addressing the concerns set out by Dr Aggarwal on his blog, a Capita spokesperson said PCSE is working closely with NHSE and the BMA 'to help increase practitioners’ understanding of the correct pensions processes to follow'.

They declined to comment on the GPC's FOI request.

An NHS England spokesperson said they are 'working closely with the BMA' and Capita 'to address the concerns which Dr Aggarwal has raised and we are all committed to resolving these issues as quickly as we possibly can'.

The GPC information requests focuses on:

  • The value and whereabouts of unallocated monies;
  • The absence of bank details for online transfers;
  • Out-of-date GP pension records;
  • The number of complaints made against PCSE and the lack of communication from PCSE.

Source: BMA

Readers' comments (9)

  • Useless. My TRS hasn't been updated since 2015.they don't respond to emails. When I wrote to ask for my statement, they printed the online statement to say "unfortunately, its not available" and threatened to charge me if I asked again. Wrote twice to say my employer paid too much or too little, again an automated email with a reference number but no actual reply to my query.

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  • I cannot see my contribution as GP partner on TRS statment, while pension for salaried job for CCG is visible on TRS statement. Trying to contact Pension agency for last 6 months but no luck. E mail are not answered.
    pure incompetence nothing else

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  • I have no contribution listed since 2014 and I have sent copies of the certificates as well as my accountant sending them originally. I retire in August. Not sure what happens legally if they fail to give me my pension.

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  • Need group action?

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  • Email the Non Exec Chairman Sir Ian Powell

    I did and got things answered much quicker! Though i still have to wait until august for the TRS

    Ian Powell

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  • his email is ian.powell at

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  • AlanAlmond

    CAPITA administrates our pensions.Truely the stuff of nightmares.

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  • The company that looses notes can loose your pension too. Don't put any extra in. No confidence in Capita.

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  • How come some doctors can look at their details on TRS? Mine still shows 'no information available', despite trying 3 years too.

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