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GPs asked to save £1m by skyping pensioners in care homes

GPs in the Midlands will be asked to consult with elderly people in nursing homes via video link, in a bid by commissioners to save £1m.

NHS Stoke-on-Trent CCG and NHS North Staffordshire CCG are investing £272,000 to set up a video consultation system across 17 practices and 10 nursing homes.

The funding, which the CCG has sourced via the Government's GP infrastructure scheme the Estates and Technology Transformation Fund (ETTF), will mostly be spent on buying the necessary technology.

This will include computer tablets, to connect patients with mental health and palliative care staff, community pharmacists and geriatricians through the CCGs’ telehealth system and health management apps, the CCGs said.

They added that some money would be left over to spend on providing initial training, and ongoing support, for patients and clinicians.

The two CCGs, which are splitting the investment equally, are targeting the £1m cost saving over the next four years by cutting the number of unnecessary GP visits and hospital attendances.

Dr Anil Sonnathi, a GP in Stoke on Trent and the clinical lead for the project, said that in addition to GPs skyping patients directly, the technology would enable GPs to discuss patients in a multidisciplinary team with mental health, social care and palliative care experts without having to attend a meeting.

He said this was 'a much more effective use of GP resources and time' because 'they're not physically attending those multidisciplinary meetings but they are in their practices where they can actually be viewing the patients records'.

Dr Sonnathi said the scheme was also in line with plans outlined in last year's GP Forward View, to reduce pressure of GP time and resources.

He said: 'One of the things about the GP Forward View was that to make sure that GPs time is much more efficiently used and one of the things they suggested was the use of technology to communicate. And this will tick the relevant boxes.'

Dr Sonnathi said the project team has identified the participating nursing homes based on A&E admission rates and has contacted nearby practices about taking part.

The team is also in talks with the LMC about rolling out the project on a wider scale when it has been evaluated.

Dave Sanzeri, head of commissioning at NHS Stoke-on-Trent CCG and NHS North Staffordshire CCG, said the funding will allow the them to ‘harness the benefits of modern technology to provide better healthcare’.

He said: ‘Using this technology can improve health outcomes for patients and residents in care homes by offering their carers speedy access to extended expert primary care support, giving our patients effective care from integrated health teams.’

It follows a pilot initiative in Stafford nursing homes, in which an iPad and a pulse oximeter were mounted on a trolley, that found Skype consultations meant that GPs only needed to be called out 50% of the time.

Both projects form part of NHS England's ‘Making Technology Enabled Care Services (TECS) a Reality in Elderly Care’ scheme, which was launched two years ago and aims to provide healthcare remotely to people with long-term conditions in an effort to improve patient access and save money.

The Government's plans for IT to save general practice

The focus on IT projects to save time and money has continued to feature heavily in Government plans, with the health secretary announcing in February last year that £4.2bn would be ring-fenced for IT projects over the next four years. This included £750m for digital primary care, medicines, social care digitalisation and digital urgent and emergency care.

Meanwhile, in May last year, NHS England committed to allocating £173m to CCGs for improving IT services in primary care in 16/17.

The £1bn Estates and Technology Transformation Fund was first announced the 2014 Autumn Budget, although at the time it appeared to be focused on much-needed upgrades to GP premises.

But Pulse investigation later found that only 5% (£48m) of the fund has been spent on premises so far, while £201m was quietly spent on supporting other projects, such as seven-day GP access and putting pharmacists in GP practices.

Readers' comments (26)

  • Ask the MDOs what it will cost to do this first.

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  • Rip off....didnt need any tech beyond Skype

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  • even if this reduces number of GP visits (for which we are not paid by the way), it is not clear how they have come up with a figure of 1 m of savings? slash nursing home DES?

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  • ha ha ha just ridiculous!

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  • Another magic to save money. Add another few consultations to the already bloated list. In fact will lead to more time used and less better outcomes. Anyhow GP's are cheap and who cares about their time.

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  • What's wrong with a conference call? Technology for technology's sake.

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  • We are told that remote technology "saves" time and money but I have yet to see any evidence for this based upon rigorous trials. Once benefits fail to materialise, many of these schemes are quietly shut down. Anyone remember the ill-fated remote monitoring DES?

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  • How does something that is already free save money by spending money?? MDTs could be had but noone is interested - money better spent having a nursing home service

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  • Skype is old tech. Many of the patients are in care because they have advanced dementia and communication is difficult for them so when they are ill they need to be examined carefully for signs. Skype doesn't help here, perhaps virtual reality would be better? ;)

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  • Dr Soonathi;
    This is a business opportunity,a reality TV show,could be hilarious.
    And why restrict the fun,imagine seeing the local director of primary care,the local responsible officer,experts from the MDO's,RCGP and GMC attempting this
    Surely a drug company would buy it as a lure for their meetings

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