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NHS England to develop tools to cut ‘mountain of GP bureaucracy’

NHS managers are carrying out a review of practice workloads to try to develop ‘practical tools’ to help reduce the ‘mountain’ of ‘inappropriate’ workload for GPs, health secretary Jeremy Hunt announced this morning.

Mr Hunt said he had commissioned NHS England to carry out the review in order to cut paperwork and free up GPs’ time for patients.

He said the Government ‘cannot change the growing numbers of older people who need your help’ or ‘consumer expectations of healthcare provision’, but could ‘do something about the bureaucracy, paperwork and inappropriate workload that takes up too much of your time’.

Mr Hunt said that while he had ‘already cut QOF by one third’ and reduced reporting on enhanced services, he acknowledged ‘more needs to be done’.

He said NHS England had already surveyed more than 200 practice managers and GPs and would be reporting results of the review this autumn.

He added: ‘They will also be developing practical tools to help GPs to better manage the mountain of bureaucracy and paperwork that leads to so much frustration and burn-out and I have asked to see the results of that work this autumn.’

Readers' comments (10)

  • Heard it all before, several times over - who else remembers the "Patients not Paper" project in the NHS in 1996, that produced a massive paper book and achieved the square root of bugger all apart from jobs for the bureaucrats?
    This is meaningless drivel to keep sappy GPs and managers quiet for a while, not a scrap of bureaucracy will be removed.

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  • Add "Making a Difference " Cabinet office Guidance March 2001
    http://www.gpcwm.org.uk/wp-content/uploads/file/A-Z%20DOWNLOADS/M%20DOWNLOADS/Making_a_Difference_cabinet_office_march_01.pdf
    Only the first couple of action points got done before the establishment realised it is in theri interests to exploit GP's as the only fools daft enough to "do it all for nothing"- except even better for the government the average pay has been cleverly pitched at a level of "highest in Europe" according to the Daily Wail, blissfully ignoring the 37 hour working time directive applies elsewhere , not the current 80+ UK hours;
    That europe have 30 minute slots minimum per patient per GP per consult and think 20 patients is a busy day.

    Print the existing document off, plonk it at the desk of your CCG and NHS England and say
    "Don't waste time looking again, just finish what you promised 15 years ago first!"

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  • how ironic Quango develops tools to 'help' cut bureaucracy generated by other Quangos.

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  • Just unbelievable. Words fail me.

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  • Drachula

    Tell you what? Get rid of targets, LESs, DESs, QOF, CCG drivel, compulsory learning events, evening meetings.
    And while you're at it, send back all hospital work to hospitals, all CCG work to CCGs, all CQC work back to CQC.
    And go back to simple computer systems that actually worked fast enough to cope with documents, preferably held locally so I can get to the info. And stop the duplication of letters and results.
    And stop expecting me to be perfect. I'm human.

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  • John Glasspool

    Well, Michelle, if words fail you, as you have an important position in London, why not start a campaign to get the BMA to take action?

    Doi. None. Gave up this pile of poo over a year ago and am enjoying the sun just S of Dubrovnik.

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  • NHSE certainly have a lot of 'tools' at work !

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  • Instead of being charged for CQC visit we should be billing them for the time taken out of clincial contacts to facilitate their visit

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  • The article says he has consulted with Practice Managers - has he really how many of you have been contacted ?

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  • No contact for input here!!

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