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Patients given Harry Potter names after IT glitch

Patients who logged on to a practice’s self-service terminal for appointments found that their names had been changed to characters from the Harry Potter books, such as ‘Mrs. Hermione Granger’ and ‘Mr. Ron Weasley’, following a computer error.

The City Walls Practice in Chester said that patients signing in for their appointments were greeted with the test screen, which carried the fictional names.

A statement from the surgery said: ‘We have been informed that when a patient signed in for their appointment, the booking-in system’s test screen was displayed and not their appointment details.’

It continued: ‘We apologise for this glitch in our system and we have notified the provider of this so that it will not happen again. We can reassure all our patients that this technological fault did not compromise patient data or safety.’

Rachel Flint, the reporter from the Chester Chronicle, the paper that first reported on the error, tweeted: ‘Beyond funny - some sort of Harry Potter virus has taken over the self check in machine at City Walls…’.

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Readers' comments (3)

  • The machine just muggled up the names ;)

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  • So the rumours are true...Voldemort is the new CEO at NHS England.

    Be afraid, be very afraid. Dark forces are at work!

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  • This is nothing.AltGP had given diagnosis of cancers to those who did not have it and viceversa.It labekked in the report of a GP friend of mind a man who never murdered to be labelled as a murderer,It had an unexpected and default on scripts which increased the amount of medicine prescribed,On top of that t was freezing and collasing thrice in a consultation.despite its manifiold errors the Al powerfulk PCt despite its It chief's reservations forced it on

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