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#GPnews: GP mental health lead says doctors suffering from NHS 'PTSD'

 16:20 Recently had your CQC inspection? This amusing video might bring back some memories of that frantic 'Night Before the CQC' inspection...

13:50 A practice cleaner’s contribution to the NHS and general practice has been recognised in a national award ceremony to celebrate the unsung heroes of the health service.

Liz mason

Liz Mason - GP Cleaner wins Our Health Heroes award - SUO

Liz Mason, who works at Happy House Surgery, Sunderland, was the North’s winner for operational service worker of the year at the Our Health Hero awards, created by Skills for health, the National Skills Academy for Health and Unison.

Praised for her positive attitude and innovative thinking, since joining the surgery she has also worked hard at improving her skills and achieved several national vocational qualifications (NVQs).

Christina McAnea, UNISON head of health, said: ‘Without support staff like porters, cleaners and administrative staff, the NHS would very quickly grind to a halt…That's why these awards are so important.’

12:05 There are fears that high rates of norovirus infections could overload the NHS in the run up to Christmas, reports the Telegraph.

PHE data showed there are currently 45% more cases than at this time last year.

Dr Taj Hassan, president of the College of Emergency Medicine, said that a norovirus outbreak 'really could be the straw that breaks the camel’s back'.

He said: 'The increase in instances of norovirus is extremely worrying for an already fragile emergency care system. 

'The system is so under-resourced that any extra demand may overwhelm emergency departments and put patients' safety at further risk, despite the best efforts of staff.'

09:30 Professor Clare Gerada, a GP in South London and medical director of the Practitioner Health Programme (PHP), has said doctors are entering the mental health support service with symptoms of post-traumatic stress disorder.

The former RCGP chair, whose programme was recently awarded the contract to run the new nationwide GP burnout service, said: 'We have seen now nearly 10% of all London doctors in our service.

'Around two-thirds of them have common mental health problems, so depression, anxiety - and something that we have defined as post-traumatic stress disorder from working in the NHS, which is a difficult place at the moment.’

She said that of the remaining third of doctors seen by PHP, the vast majority have addiction problems. Meanwhile, around 100 had bipolar disorder and 'other psychotic illnesses', she added.

Professor Gerada was speaking at yesterday's Westminster Health Forum conference on the future of general practice, alongside speakers including her Hurley Group partner Dr Arvind Madan, NHS England's director of primary care.

It is on his comments we lead today, with the story that almost 2,000 GP practices will have been affected by NHS England rescue efforts by the end of March.

Seen something interesting? Email or tweet @pulsetoday with the hashtag #GPnews

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Readers' comments (29)

  • Wonder who paid the piper this time?

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  • What about the stress for GPs having to manage 40 or more consultations per day? That wasn't mentioned.

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  • satisfaction is usually pretty binary, it would be interesting to see how other studies fare.

    Picking up variations in satisfaction however is not always a measure of impact quality or meaningful outcomes

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  • Maybe not directly but they do in the long run. I can't manage to run to 10mins and work intensity is making me miserable. So I'm leaving GP. I'm not alone- and so the spiral continues to deprive patients of a functioning service and GPs of their hard fought for career

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  • But they help maintain the workforce which is a good enough reason to implement it

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  • Vinci Ho

    I was reading about this famous 'elephant curve' and its different interpretations to analyse the impact of globalisation on our economy so far. It reminds me of the Asian tale of five blind men touching different parts of an elephant and coming up with very different interpretations.
    This study, perhaps ,share a bit of similarity.
    The types of patients and their problems in GP consultations are diversified, fact. How much time is needed will hence , vary . However , if there is a drive to shift more complex patients with more morbidities from secondary to primary care , 10 minutes are never enough. The argument here , nevertheless, is whether these patients who can be dealt with within 10 minutes , will be shifted to 'alternate personnels' e.g. physician assistants , nurse practitioners, or even social workers etc.
    But of course , DoH will only go with ten minutes (even 5 minutes if we don't moan!!).

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  • It improves GP experiences and leads to more effective safer consultations

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  • Study should take into account of patients selection ; it is done in deprived area ?? I don't remember reading anything about this study . Where is it being published ? Who funded it ?? What level of evidence is this study ?? Throwing in 'big name ' e.g prof etc doesn't necessarily means it is generalisable .

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  • Demanding longer consultations is ridiculously simplistic. Some patients need 20 minutes because they have multiple problems. Others need 2 minutes (or arguably no minutes) because they have trivial problems which they could easily manage themselves. If we have fixed 15 minute appointments, we will be twiddling our thumbs one minute and still won't have enough time to manage more complex patients when they are shoehorned into a slot that is too short.
    We need to provide variable length appointments depending on need. Patients need to get over their precious and sacred relationship with individual GP's and work with practices to ensure they get the right type of appointment. A receptionist asking a patient why they need an appointment should be regarded as helpful rather than intrusive and obstructive which is how this is often percieved by the public.

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  • Remove all chairs! bring back the 5 minute consultation!

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