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GP practices to provide advice on job seeking in new pilot scheme

Practices are offering careers advice for the long-term unemployed as part of a scheme which aims to overcome health-related barriers to work.

The ‘Working Better’ scheme in Islington, north London, was launched on 1 September and will see practices offering one-on-one employment coaching.

The scheme, run by Islington Council, Jobcentre Plus and NHS Islington CCG, comes in response to the council’s independent employment commission last year, which called for employment support services to be provided in places where hard-to-help people already went – like GP surgeries.

Costing nearly £90,000, the intensive and personalised employment coaching pilot scheme has been taken up by five surgeries so far.

Dr Josephine Sauvage from the NHS Islington CCG explained that the employment drive aims to redress isolation and confidence issues, which are often associated with long-term health problems.

She said: ‘When we become ill we often stop doing those things that get us out and about and bring fulfilment to our lives. As a local GP I see and hear this every day and I’m very keen to do more to support my patients’ well-being.

‘Prescribing free and confidential employment coaching, delivered in a caring and familiar environment, could be really beneficial to a patient’s confidence and self-esteem, as well as their long-term recovery.”

Cllr Richard Watts, leader of Islington Council, said: ‘Health services are often quite disconnected from employment services and frontline health staff don’t feel comfortable talking about returning to work with their patients. We think there is much more that health services can do to promote the idea of employment for people with health conditions.’


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Readers' comments (11)

  • I hope this is not one of those"GPs are ideally placed .............."again this is getting tiresome.

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  • Vinci Ho

    Again, properly funded and with the right level of expertise , why not?
    And this is also a pilot......(you know what I mean?)

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  • With planes crashing and evening vanishing into thin air, NHS still flying pilots. How dumb you can get.
    Exhilarating to know that some Practices have the time and resources to offer employment coaching instead of treating patients. Maybe we should take over benefits advisory service in the next pilot. GP-all in one- service gradually replaces the whole administrative set up in UK. Carry on NHSE......

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  • 'GPs prescribing ... employment coaching' yet another burden on the GP.
    Oh, I think you need employment coaching, go and see your GP.
    instead of .. you might benefit from employment coaching, anyone can point you in the right direction.

    we had a similar scheme for emotional support for teenagers. had to be via a GP referral to keep the numbers down. Some buffoon of a clinical director in the Ccg thought this was an appropriate use of GPs time

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  • could be interesting ... beats clinical work and low risk.

    add it to terrorism, loneliness, boiler(corgi), dementia lead etc etc

    why don't we just take on all government work as we are ideally placed to do it ...

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  • GPs .jack and jill of all trades...

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  • What is it with people from Islington? Are they kept underground until ready to come out with this BS.

    You wanna job, matey? Round my way they have special buildings for that. Job Centres, they're called. You'll find them between the Food Bank and The Needle Exchange, across the road from the Soup Kitchen. Now, do you mind awfully if I get back to some medicine? I am a bit behind on my dementia reviews - here goes - Stll demented Doris? good, see you next year. NEXT.

    Increasingly my job is like doing lines at school. "Lines" in the 1960's sense, not as in the popular recreational activity in the House of Lords.

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  • Sounds like a fine idea. I'm just not sure where the whole "ten years of medical training" bit comes in.

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  • Is it a good idea - in principle as well as in terms of more pressure on GP's? Getting people "back to work" is currently a pretty toxic policy theme of this government, championed by Ian Duncan Smith and the DWP. Are GP's going to get involved, however indirectly, in the pressure to declare benefit claimants fit for work? How are patients already experiencing the punitive regime of WCA, sanctioning, being berated by the press as 'scroungers' - how might they feel about their GP joining the 'get to work' hoo-ha? As a psychotherapist I'm already really concerned about the psychological coercion built into Jobcentre work programmes. Are we going to see GP practices providing another plank in the government's campaign to demonise (sorry, help) physically and mentally disabled people with the "you should be working/work is good for you" stick?

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  • I'm worried about the thinking behind this scheme. For example, will the government be sanctioning sick and disabled people for non-compliance? And is that the role of a doctor? I'm also very concerned about the potential this pilot has for damaging the trust between doctors and their patients. I do support the idea of social presceribing in theory, but this is not that -

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  • The government’s Work and Health programme involves a plan to integrate health and employment services, aligning the outcome frameworks of health services, Improving Access To Psychological Therapies (IAPT), Jobcentre Plus and the Work Programme.

    There are concerns that the government have already come close to redefining unemployment as a psychological disorder, and now they aim to redefine work as a clinical outcome.

    The Work and Health programme in particular is aimed at finding ways of: “preventing people from falling out of the jobs market and going onto Employment and Support Allowance (ESA).”

    “These include GPs prescribing a work coach, and a health and work passport to collate employment and health information. These emerged from research with people on ESA, and are now being tested with local teams of Jobcentres, GPs and employers.” Source: Matthew Hancock’s conference speech: The Future of Public Services.

    Whilst for some clients, improving employment prospects may be realistic and what they want, for many others this is not the case and such an intrusive state intervention may be profoundly anxiety-provoking and potentially psychologically damaging. People sometimes become too ill to work. GP surgeries are not the place to subject people to what may be perceived, essentially, as a blunt state behaviour modification programme, designed to coerce people to work regardless of their current capacity of doing so.

    People placed in both Employment Support Allowance groups (work related activity group and support group) have been deemed unable to work by both their own qualified doctors and by the state via the work capability assessment. It may well be the case that some people feel able to and want to work in the future, and ask for support to find suitable employment, but it extremely unethical to coerce people to work that are too ill to do so.

    That is why an absolute assurance of the voluntary element of client engagement is of paramount importance, it has to be a central underpinning principle of the work and health programme. Furthermore, it has to be assured that any proposed treatment may proceed only on the basis of (and provision for) informed consent from the client.

    The principle of consent is an important part of medical ethics and international human rights law. Consent is required by law from a patient regardless of the intervention.

    Generally, for consent to be valid it must be informed consent. For this to be the case it must be:

    Given voluntarily (with no coercion or deceit)
    Given by an individual who has capacity
    Given by an individual who has been fully informed about the issue.

    GPs have raised their own concerns about sharing patient data with the Department for Work and Pensions – and quite properly so. Pulse reports that the Department for Work and Pensions (DWP) plans to extract information from GP records, including the number of Med3s or so-called “fit notes” issued by each practice and the number of patients recorded as “unfit” or “maybe fit” for work, in an intrusive move described by GP leaders as amounting to “state snooping.”

    There are also very serious concerns regarding the plans to permit medically unqualified job coaches to access and “update” patients medical records. That must not happen. Citizen’s complex health conditions and healthcare should never be subject to state editing and nor should these be conflated with political aims. That is potentially very dangerous and has nothing to do with the health and wellbeing of patients. A person’s employment status has no bearing on objective professional and specialist accounts of a person’s illness, diagnosis, medical tests and treatments. Work does not cure illness.

    Patients have the right to explicitly refuse their consent to data sharing. The Data Protection Act 1998 covers personal information including health records. Further provision under Article 8 of the Human Rights Act 1998 establishes a right to respect for private and family life. This underscores the duty to protect the privacy of individuals and preserve the confidentiality of their health records. This right must remain intact. There is also additional guidance from the British Medical Association (BMA) here – GPs as Data controllers guidance. (PDF)

    The government’s expressed aim is to prompt public services to “speak with one voice.” This proposed multi-agency approach is potentially very reductive, rather than being about formulating expansive, coherent, comprehensive and importantly, responsive provision. There is a danger that such a cross-agency approach will simply involve the co-opting of service providers and professionals as state enforcers, conflating complex citizen needs with simply getting people to work.

    Public services “speaking with one voice” will make accessing support conditional, and potentially further isolate already marginalised social groups. It may damage trust between people needing support and professionals who are meant to deliver essential public services, not government slogans and potenially damaging messages. Places that have traditionally provided safe havens for people on low incomes, such as community centres, will no longer be places where people may feel they can escape the pressures and distresses of their circumstances and be relatively and unconditionally secure.

    Human beings are subjects, not objects of policy, and the worrying trend towards the government instructing citizens how to be, under the guise of libertarian paternalism, is profoundly antidemocratic, non-dialogic and intrusive – it curtails citizen’s autonomy and basic freedoms and is incongruent with the democratic role of government in formulating policies that meet citizen’s needs. Instead, citizens are being coerced into meeting government aims and policy outcomes.

    The move to “join up all public services to ‘get local people back to work'”, including housing and foodbanks may also be used as additional opportunity to extend welfare conditionality, including sanctions, to people who were previously exempted because of their circumstances.

    Not only would this raise some serious ethical problems regarding the enforcing of a limited but mandatory state “treatment” on people who cannot work because they are ill, based on a political prejudice that work is somehow “good” for them, it would also limit access to other services that ordinarily provide a broader scope of support with a wider range of aims and outcomes that are more in line with a holistic approach to complex client needs, health and wellbeing.

    It would potentially undermine people’s right to health care and support by making provision conditional to finding a job.

    In linking receipt of welfare with health services, other public provision providers and access to “therapy,” with the single intended outcome explicitly expressed as employment, the government runs the risk of conflating citizen’s widely varied needs with diktats, and isolating people from traditionally non-partisan networks of relatively unconditional support, such as the health service, social services, community services and mental health services.

    All policies are expressed political intentions regarding how our society is organised and governed. They have calculated social and economic aims and consequences. In democratic societies, citizen’s accounts of the impacts of policies ought to matter.

    The government have not got a reassuring track record regarding the assessment of people’s illnesses, disability and capability for work, it has to be said. When serious concerns have been raised with ministers regarding the negative and often distressing experiences of sick and disabled people because of government policies, such concerns have been met with denial and a refusal to investigate or indeed, to engage any further.

    I should like to know when those citizens who will be directly affected by the proposed policies, especially the work and health programme, were consulted? Have service users had any say at all in the design and aims of these proposed interventions?

    It’s worth remembering that governments in first-world liberal democracies are for creating policies that actually meet public needs, rather than imposing totalitarian levels of control, manipulating and micromanaging citizens to meet government needs and political outcomes.

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