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CQC to mark practices based on how 'carer friendly' they are

The CQC will assess GP practices on their ability to support carers, under guidelines laid out in the NHS long-term plan.

NHS England's plan for the next 10 years said new quality marks will help to identify carer-friendly practices going forward. 

The plan, published yesterday, also encourages nationwide adoption of a carer’s 'passport' trialled in Bristol and Manchester. These passports allow carers to be identified and included in planning for patient treatment.

There will be new contingency plans for patients who are also carers, and GPs will be issued with advice on supporting young carers.

The plan says: ‘Quality marks for carer-friendly GP practices, developed with the Care Quality Commission (CQC), will help carers identify GP services that can accommodate their needs.’

It also lays out the strategy for identifying carers.

‘We will encourage the national adoption of carer's passports, which identify someone as a carer and enable staff to involve them in a patient’s care, and set out guidelines for their use based on trials in Manchester and Bristol,’ it says.

The plan proposes the creation of contingency plans for carers, which will be incorporated into their Summary Care Records. It is not yet clear if GPs will be responsible for drafting contingency plans.

NHS England's plan also acknowledges the specific challenges facing young carers, with new guidelines set to be issued to GPs.

It says: ‘The NHS will roll out “top tips” for general practice which have been developed by Young Carers, which include access to preventive health and social prescribing, and timely referral to local support services.’

Around 5.5m people in England, some 10% of the population, identified themselves as carers in the latest census data. Carers are twice as likely to suffer ill-health compared with the national average.

A CQC spokesperson said: 'We will continue to ask practices to demonstrate how they identify and support carers, this isn't changing. However, if they wished to they will likely be able to use information gathered for NHSE's indicators to evidence how they support carers, but there wouldn't be a requirement for them to use them.'


Readers' comments (7)

  • Just 5.5 million carers passports to fill in then, better get started folks!

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  • So, for my practice, that's approx 10% of practice list i.e. 850 carers. If it only took 10min/carer, that's 141 hours.

    That's roughly a month of work. What would the government like me to drop instead? Not have clinic for a month and direct patients to AED perhaps?

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  • FFS are the BMA on somthing,some kine of neuoleptic or have they be lobotomised by supposed power!

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  • National Hopeless Service

    I'm a carer to my 89 year old dementing mother. Being a carer isn't an illness. It's the total absence of useful function social care. I don't need to be coded as a carer and have boxes ticked I need to have a government that gives a shit

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  • Spot on NHS.

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  • Too much free time and empire building. We cannot even give an A class service to patients and they want us to look at carers. How about looking at the cleanliness of their houses next or checking rugs that might trip them?

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  • National Hopeless Service; same situation - same sentiments.

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