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GP CQC ratings keep improving as 93% found to be 'good' or 'outstanding'

GP practices' CQC ratings continue to improve, with 93% now rated ‘good’ or ‘outstanding’ despite the health and care system ‘straining at the seams’, a report from the watchdog has found.

The CQC’s State of Care report, published today, shows that practice’s ratings have continued to improve, despite already being the highest performing CQC-regulated sector.

It showed that 89% of practices were rated ‘good’ and 4% ‘outstanding' in July 2017 - up from 86% and 4% in May.

The report says that across all sectors NHS and social care staff have persevered in the face of ‘very real challenges’ and the majority of people are getting good,safe care.

But the report also warns quality of care in future is under threat from a host of demand, access and cost pressures, which have affected the ratings of other providers.

The CQC found that:

  • 78% of adult social care services rated ‘good’, and 2% ‘outstanding’;
  • 55% of acute hospital services rated ‘good’, and 6% ‘outstanding’;
  • 68% of mental health services rated ‘good’, and 6% ‘outstanding’.

A CQC graphic shows that only 2% of practices rated good were rated ‘inadequate’ or ‘requires improvement’ on second inspection – 1% were subsequently found to be outstanding.

In the other sectors, there was a huge drop off in ratings on second inspection - 26% and 23% of 'good' mental health providers and adult social care providers resprectively were found to be 'requires improvement' or 'inadequate' on second inspection.

Sir David Behan, CQC chief executive said: ‘The fact that the quality of care has been maintained in the toughest climate that most can remember is testament to the efforts of frontline staff, managers and leaders.’

He said many providers used CQC inspections to improve their rating on re-inspection but safety of services remains a ‘big concern’ and the NHS is ‘at full stretch’ managing 21st century demands with a ‘20th century model of care’.

He also blasted the fragmented commissioning system in mental health and lack of funding in social care as serious concerns that need to be addressed.

BMA chair and GP Dr Chaand Nagpaul said: 'It is certainly encouraging to see that the NHS is providing good levels of care for patients, particularly in general practice where we know that GPs are consistently under enormous pressure, but it is worrying that almost 1 in 4 acute hospital services and almost a quarter of mental health services are having their performance affected by lack of resources, system pressures and chronic underfunding.'

cqc deterioration in services

Deterioration and improvements in CQC rating on reinspection across all sectors

Source: CQC

Readers' comments (3)

  • Well if we're all so great, can CQC leave us alone now please? The huge workload and stress pushed many of us to the brink, the thought of another round of unnecessary investigations will push many to the exit. What point 90% good/outstanding practices with no GPs?

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  • Very disappointing that the CQC's press release chose to focus on the negative (Guardian, Sept 21st 2017):

    "About 7 million people are being treated at GP surgeries in England that have severe safety problems, according to the first performance review of its kind by the Care Quality Commission (CQC).

    One in seven GP practices are failing on safety, even after CQC inspectors have told them to improve, the report found, with smaller practices more likely to be rated “inadequate” or “requiring improvement”.

    https://www.theguardian.com/society/2017/sep/21/one-in-seven-gp-practices-in-england-failing-on-safety

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  • Vinci Ho

    You see
    Master Yoda does not appear to be media-sensitive. He denied saying he suggested that 7 million people to leave their GP practices but was in fact , trying to 'praise' GPs instead . Well , that did not work out according to these headlines on the media . Furthermore , people would likely to interpret his comments in a negative way as he used to say he was 'ashamed' of being a GP.

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