Read the full detail of NHS Direct's cost-cutting plans to bring in more non-medical staff.
Download the full documents below, or you can read Pulse's original story here: NHS Direct nurse cuts to 'put safety at risk'
Reconfiguration of Operational First Line Management PostsReconfiguration of Operational First Line Management Posts
NHS Direct - Lessons learnedNHS Direct - Lessons learned
March board meeting minutesMarch board meeting minutes