In general practice it is important to have a system to learn from mistakes. Professor Aneez Esmail offers his advice.
This module offers advice on avoiding incidents which could harm your patients:
- carrying out an audit to assess your practice procedures
- starting a reporting system to manage risk
- systematically recording what sort of errors take place
- preventing the incident happening again
- keeping a record of changes that have been made as a result
After reading this article you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some suggested questions to reflect on as you work through the module:
- Is your practice proactive in identifying and mitigating risks?
- Have you carried out an audit to assess your practice procedures?
- Are your staff able to anonymously report incidents?
- Could you use techniques such as brainstorming or brainwriting to analyse the underlying cause of an incident?
- Have you recorded any changes that you have made?
This module was first published on 25th Jan 2011 and was up to date with all key guidelines and evidence at that point. It will be reviewed as part of our routine update cycle by 25th Jan 2013 but will be updated sooner to reflect any key guideline changes.
Professor Aneez Esmail is professor of general practice at the University of Manchester.
Article only | Full CPD module