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Screeching rubber award

The Department of Health triumphs in this category, awarded for the year's fastest and least dignified U-turn.

On the Thursday, the DH's national director for improvement and efficiency, Jim Easton, welcomed a report it had commissioned recommending use of GP call centres as ‘just one example of how the service is taking the lead in identifying where it can make best use of


Hop forward to Friday morning, 150 outraged GP comments on Pulse's website later, and the DH was insisting it was not going ahead with the proposals.

‘It seems as though that's what GPs want,' a DH spokesperson admitted, a touch sheepishly.

Department of Health