Five of seven GPs left a practice in Derby with just two days’ notice, leaving patients confused over what had happened.
A letter on the city centre Osmaston Surgery website said on Friday 28 April, Drs Warner, Artus, Rao, Kamath and Swamy confirmed they were leaving the surgery just two days later.
No explanation was given for the mass exodus which left two remaining GP partners in place at the training practice which serves more than 15,300 patients.
Pulse has unsuccessfully attempted to contact the practice for comment.
In the notice to patients, the practice said it was still open and patients would be signposted to ‘an alternative safe clinical service’ if appointments were fully booked, including NHS 111, pharmacy and a walk in centre.
‘The remaining GPs and all our staff are working extremely hard to keep the surgery open, safe and to keep our service going,’ the surgery statement said.
Remaining staff include Dr Bhanit Patel and Dr Toral Patel, believed to be husband and wife, as well as a team of locum doctors.
A spokesperson for Derby and Derbyshire ICB said: ‘We are aware of the position at Osmaston Surgery and we are working with the remaining practice partners who are committed to continue to provide ongoing primary care services for their population.
‘The partners have provided assurance that they have recruited additional staff to support the practice team and further staff are planned to be recruited in the near future.
‘We will continue to work with the practice over the coming weeks to provide support during this period of change.’
The practice is rated good by the CQC after last being inspected in 2018. A note added to the inspection page on 4 May said: ‘We reviewed the information and data available to us about The Osmaston Surgery on 4 May 2023.
‘We have not found evidence that we need to reassess the rating at this stage. We will continue to monitor information about this service.’
A CQC spokesperson told Pulse: ‘We are monitoring the service closely and in contact with the ICB concerning the care being delivered at the service.’
Local news site Derbyshire Live reported that patients were shocked by the news with someone finding out as the news spread on social media.
One patient Naomi, told the paper: ‘It’s just weird. They didn’t announce it before. It seems a bit odd that they’ve announced it on Friday and they’ve all gone on Sunday.
‘It’s a massive surgery and now it’s a situation of everyone going to find another GP and them all being inundated with patients.’
This week, the Government’s recovery plan for general practice has been criticised for lacking a strategy for retaining existing GPs.