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In full: NHS England letter on freeing up practice time

In full: NHS England letter on freeing up practice time

Freeing up practices to support Covid vaccination

To: GPs in England, Regional Directors of Primary Care and Public Health and CCGs

Dear colleagues,

We would like to thank you and your teams for the tremendous response in rapidly mobilising vaccination centres over December and January while continuing to manage the ongoing needs of your population and continuing to provide additional and much needed support to your local urgent and emergency care systems. By next week, the vast majority of designated PCN vaccination sites will have started to deliver vaccinations.

This letter sets out further support we are taking to free up GPs, practice teams and PCNs to advance the vaccine rollout.

We recognise that the challenge of balancing how best to allocate your practice and PCN resources including workforce time is a daily reality for many practices. It is our intention to support the professional judgement of clinicians in making these decisions, where needed.

To do this, we are asking CCGs to take the following steps immediately with respect to prioritisation of work:

1. Take a supportive and pragmatic approach to minimise local contract enforcement across routine care, with attention and support focused on the core areas set out above.

2. Suspend any locally commissioned services, except where these are specifically in support of vaccination, or other COVID-related support to the local system, eg wherever they contribute to reducing hospital admissions or support hospital discharge. For example, suspension of reporting requirements relating to PMS key performance indicators. Budgeted payment against these services should be protected to allow capacity to be redeployed.

3. Review whether clinical staff involved in CCG management could be made available to redeploy in support of practices or PCN work.

We will also take the following steps nationally:

4. In recognition of the role of PCN Clinical Director in managing the COVID vaccination response, we will provide further funding for PCN Clinical Director support temporarily for Q4 (Jan-March 21), equivalent to an increase from 0.25WTE to 1WTE for those PCNs where at least one practice is participating in the COVID-19 Vaccination Programme Enhanced Service.  This is in recognition of the additional demands on the role in managing the COVID response, vaccination process and coordinating the engagement and access for harder to reach groups. Recognising that many Clinical Directors may have clinical and other commitments, this funding will be able to be flexibly deployed by PCNs to support the leadership and management of the COVID response.

5. The Minor Surgery DES income will be income protected until March 2021 and we intend to make similar provision for the additional service income related to minor surgery within the global sum.

6. The Quality Improvement domain within QOF will be protected in full at 74 points per practice until March 2021.

7. The 8 prescribing indicators within QOF will be income protected on the same basis as the existing 310 points which have been income protected. Payment will be made on past performance against the relevant clinical domains. We will use the 20/21 recorded register size to apply the usual prevalence adjustment as well as the usual list size adjustment to 20/21 QOF payments.

8. Appraisals can be declined during this period but if you are going ahead, please use the revised, shortened, supportive 2020 model.

Alongside the vaccination programme, we have set out a number of areas which represent the biggest priorities for general practice over the coming quarter, to be supported through the COVID-19 Capacity Expansion Fund. In addition to securing additional workforce these priorities are as set out in our 9 November letter:

  • Ensure general practice remains fully and safely open for patients, including maintenance of appointments.
  • Supporting establishment of the simple COVID oximetry@home patient self-monitoring model and identifying and supporting patients with Long COVID.
  • Continuing to support clinically extremely vulnerable patients and maintain the shielding list.
  • Continuing to make inroads into the backlog of appointments including for chronic disease management and routine vaccinations and immunisations. Note that any prioritised chronic condition management reviews may be carried out remotely where clinically appropriate.
  • On inequalities, making significant progress on learning disability health checks and ethnicity recording.

Extended access arrangements from April 2021

In our recent letter describing the necessary preparation for the COVID-19 vaccine programme, we urged local providers and CCGs to repurpose extended hours and access capacity to support the vaccination programme. This letter provides an update on extended access arrangements from April 2021 in order to ensure that previously planned contractual changes do not disrupt vaccination activity.

We have previously set out – in Investment and Evolution – that from April 2021 the wider CCG-commissioned extended access service would become part of the Network Contract Directed Enhanced Service (DES).

Given the uncertainty around the timing of the COVID vaccination programme, we have agreed with the British Medical Association’s General Practitioners Committee (England) that we will delay the planned introduction of the new standardised specification for extended access as part of the Network Contract DES – and the associated national arrangements for the transfer of CCG extended access funding. We do not anticipate that the national introduction of the new enhanced access service or the associated transfer of funding will take place before April 2022.

The extended hours access requirements in the existing Network Contract DES will remain as they are for the same period. In instances where the capacity is not required for vaccine delivery, it should be used for local priorities. This includes access to urgent and pre-booked appointments over the coming winter months.

CCGs must now make arrangements for the CCG-commissioned extended access services to continue until April 2022. Where these services are already commissioned from PCNs, we would expect these arrangements to continue.

We would also strongly encourage commissioners to make local arrangements for a transition of services and funding to PCNs before April 2022, where this has been agreed with the PCN, and the PCN can demonstrate its readiness.

Thank you for your continued hard work and rapid action to do all that is necessary to respond to this pandemic.

Yours sincerely,

Dr Nikita Kanani MBE Medical Director for Primary Care

Ian Dodge National Director, Strategy and Innovation

Ed Waller Director of Primary Care



Please note, only GPs are permitted to add comments to articles

Charles Richards 8 January, 2021 1:46 pm

Thank you. It has not reached all GPs yet!

Patrufini Duffy 8 January, 2021 8:32 pm

A side note – as it’s clearly been set aside.
A river has formed between “We” and “You”. You stood on your podiums, the cameras were watching, next to those who told us to “check our tone”, and you still shake their hands, sit and laugh with them, taking their commands and playing in their ideology. You are messangers of secret circles, trying to wrap mud with decoration and send it our way. Nicely packaged, bullet pointed and all functionally contractually “correct” and impenetrable. But, less mud smells of mud still. This was all avoidable. And yes, that river naturally now flows between “We” and “You”. *An MBE sits precariously bold at the footnote – maybe an error as it isn’t a word or name, nor would it make sense to most on planet Earth – leaders in human history never needed to embolden letters to their “colleagues” in catastrophic devastation – their behaviours and actions shone through alone – they came down to ground zero like friends, not enemies, and felt the soil, sweat and blood time and time again. They spoke humanely, not just robotically to manipulate and misguide. Eye to eye, not threat to threat or breach to breach. GPs are fathers and mothers, sons and daughters, grandparents and widows. They are state humanitarians and scientists. Yes doctors, not fools, murderers or slaves. One day ago, doctors held accolade. For clear reason. Because they try to help people. The institutes you sit by dispel that honour. And hide so many of our deaths. You too now hide behind fortress walls. Proactively and all masterfully orchestrated. Help. Remember, it’s an important enduring word. That can last a lifetime in memory, or not.

Edmund Willis 10 January, 2021 12:47 pm

Can I suggest the headline

‘ Admin doctors on ccgs told to stop wasting time and to get back to work ‘

Don’t hold your breath though

Ashley Krotosky 11 January, 2021 1:43 pm

For avoidance of ambiguity can we assume “until March 2021,” means: until end March 2021?

Also can we not have a simple list of which QOF activities are NOT suspended and not have to chase up links previous somewhat vague, letters. None of this will be winning any prizes from the Plain English campaign.

Hot Felon 11 January, 2021 2:22 pm

Please forcefully deposit your government directives in a grim and dimly lit place where the sun rarely makes even the most fleeting of appearances.
I no longer work with or for you, and in fact never did.
For what?
Just ever so grateful I left partnership!

Dave Haddock 11 January, 2021 2:38 pm

Anyone planning to go ahead with the now-optional appraisal?


Kevlar Cardie 12 January, 2021 4:58 pm

MBE = “Many B*****s Efforts”.