Exclusive The NHS Commissioning Board is drawing up plans for a national performers’ list, in a move away from ‘local doctor only’ policies developed by trusts to prevent a repeat of the Dr Daniel Ubani out-of-hours case.

To celebrate the Queen’s Diamond Jubilee there will be an extra bank holiday in June. This has been scheduled for 5 June 2012. So will you have to pay your employees for the additional bank holiday?

GP Dr David McMaster spent a shift in A&E to find out first hand what the priorities were for reshaping urgent care services.

Dr Ruth Livingstone explains how GPs are using the new NHS 111 number to redesign urgent care services.

Dr Simon Abrams describes how to effectively audit out-of-hours staff using the urgent and emergency care toolkit.

Cameras follow Dr John Tobias on a typical day, as he sees patients, makes home visits and describes the difficulties of balancing a rising tide of paperwork with good patient care.

Watch a full-length video interview with the GPC chair on practice boundaries, out-of-hours care and what he considers his finest moment.

The RCGP's clinical champion for urgent and emergency care, Dr Agnelo Fernandes, explains how the '111' number could help improve the standard of out-of-hours care.

Dr Krishna Korlipara started one of the first GP co-operatives for out-of-hours care, and argues they represent a far better model than failing out-of-hours companies.

GPs and the organisations they set up should run 111, argues the co-founder of Harmoni

We need to treat the cause of our out-of-hours problems - not just the symptoms