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#GPnews: Doctors told to cheer up as grumpiness risks patient safety

16:30 Prescriptions for medication to treat type 2 diabetes have increased by 35% in the last four years, according to a new analysis of official data.

The analysis by Exasol found that based on the current trend, some five million people in England would have the disease in another four years' time, reports the Independent.

Creating a 'heat map' of England, they found the greatest prevalence was in the east of England, stretching from East Anglia to Hull, as well as in parts of East London and parts of Lincolnshire.

Experts put this down to the areas having large populations of people whose ethnicity made them more likely to develop type 2 diabetes.

13:55 A trial for patients to seek help from pharmacists rather than their GP is being extended across Wales.

According to the BBC, the Common Ailment Scheme aims to ease pressure on GPs by allowing patients to get treatment from pharmacists for minor conditions, such as head lice. Last year, 19 pharmacists did 2,000 consultations under the scheme and the scheme is to be rolled out across North Wales by March.

According to the BBC, Betsi Cadwaladr University Health Board said it was 'the first in Wales to extend the CAS to all its pharmacies’.

This follows a £750,000 investment in technology from the Welsh government last March as part of its Choose Pharmacy project which allows patient discharge information to be shared with a nominated pharmacy, among other measures to increase pharmacist and GP integration.

12:21 NHS tops a list of areas of concern among people in the UK, according to a new poll.

A survey from Ipsos Mori, of almost 1,000 adults, found the NHS has replaced immigration as the top concern, reports the Guardian,

In all, 40% of respondents cited the NHS/hospitals/healthcare as a concern, while 39% cited immigration or immigrants and 35% cited the EU or Europe.

But when asked what was the single most important issue facing Britain, Europe was chosen by the largest proportion of respondents, at 23%, with immigration at 20% and the NHS third with 10%.

11:15 Seven in ten public sector workers cite work stress as a key health concern, a survey by union representatives has found.

The TUC said stress had now become the top health and safety concern, reports the Independent.

Union boss Frances O'Grady said it was 'in no-one's interests to have overstretched workforces' as 'people who experience high anxiety are less productive and are more likely to take time off'.

She said: 'Stress is preventable if staff have reasonable workloads, supportive managers and a workplace free from violence, bullying and harassment.'

Meanwhile, a report to mark World Mental Health Day by charities Mental Health First Aid England and Mind, and Liberal Democrat MP Norman Lamb, urged employers to 'transform' mental health support.

Poppy Jaman, chief executive of Mental Health First Aid, said: 'Our workplaces need to undergo a transformation. People are working increasing hours, with less resources, and under more pressure. Millions of employees feel unsupported and employers must act now to retain top talent and boost productivity.

'Better access to support is critical to improve outcomes for those living with a mental health issue. Support in the workplace plays a vital role for employees and the economy. Mental health issues, stress, depression or anxiety account for almost 70 million days off sick per year, the most of any health condition.

'We will only make headway when employers value mental health as they do physical health.'

09:40 Doctors should take a leaf out of the romantic film Love Actually and be more loving and positive, the NHS whistleblowing lead has said.

The comments, which make the front page of the Times this morning, come from Dr Henrietta Hughes, a GP who holds the role of national whistleblower guardian.

Arguing that the NHS needs more of the 'trust and joy and love' hormone oxytocin, Dr Hughes told the paper that unless doctors came into work with a more 'positive' attitude, their 'low-level grumpiness' could harm patients by contributing to a 'toxic environment'.

She said: 'If you think about that scene in Love Actually where everybody is meeting at the airport, that’s the oxytocin feeling. So wouldn’t it be better if oxytocin was the predominant neurotransmitter in the NHS?'

She added that patient safety was the 'responsibility' of 'every single person' in the NHS, and that extended to relationships with colleagues.

She said: 'If you're a consultant and you’re responsible for ensuring the safe care of your patients, then it’s your duty to have good relationships with your colleagues. And if you’re struggling with that, do something about it.”

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Readers' comments (11)

  • Dont you just love it when a 2 session a week GP comes out with such tripe. I'm grumpy because within a few minutes of being in the surgery I am swamped with work.The Telegraph has become as crass as the Daily Mail.

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  • Its difficult to have lot of oxytocin swimming around when we really loath politicians,government and the right wing press to name but a few.Due to what they have done to our profession and the NHS over the past 7-10 years.All we get from them is hate and bile,why should we love everyone?

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  • Dr Hughes. Try dealing with the cause, and not the symptoms.
    And stop spouting guff which makes a good feeding frenzy for right wing hate rags.

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  • I think the only hormone triggered by work as a gp would be the fight and flight one!!!

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  • I have reviewed the final report on the Common Ailment Scheme mentioned above. 2074 consultations took place during the 12 month period. The total cost was £565,000 which works out at over £272 per consultation. Even allowing for the £300,000 costs of the computer system this still works out at a cost of nearly £128 per consultation. This is more than almost every GP receives to look after an individual patient for A YEAR......with as many consultations as they like.The report gives vague figures for the impact on workload for GP. If our practice received £565k we could employ 5-6 additional doctors who could do, at a conservative estimate, 5000 additional consultations EACH per year. ....???? Apologies to anyone who feels my figures are just guesstimates and are wildly inaccurate.....having read the final review of this scheme I thought I would maintain the feel for the statistics.

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  • Call me old fashioned, but I thought oxytocin had a role in sexual reproduction and child birth, released by stretching the cervix and uterus and nipple stimulation neither of which I seem to have time for.
    Maybe real life isn't like the movies after all?

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  • As above, place the responsibility where it belongs. Ask the politicians, journalists, CQC bods, one-illness pressure groups, political GPs, etc to back off, fund us properly and let us enjoy at least some of our work once again, thus spreading the "joy and love" naturally rather than pretending.

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  • 2:29pm

    Good point. I've never seen pharmacists do anything for free - in many ways I admire their stance!
    Perhaps Pulse could delve a little more deeply and see what the actual reimbursement was to these 19 pioneers?

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  • Dr Henrietta Hughes- are you aware of the Canadian study by Cardoso's team (published in the journal Emotion in 2014) which found that higher levels of oxytocin can cause emotional hypersensitivity to cues one encounters in life.Probably not so great for a doctor, don't you think?.

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  • NHS whistleblowers are all amazed at Henrietta's vacuous comments. You will note however, that she is the replacement National Guardian. Her predecessor lasted a whole two months. CQC comms have so far been silent about regrettable interview, which only underlines its great success in offending many people. Henrietta used to tweet from this account: @pinchenlama but people noticed that it disappeared. Wonder why the comfortable twitter chit chat with folk like Steven Field was no longer allowed to remain in the public domain?

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