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GPs invited to give views ahead of new ‘GP scorecard’

GPs are being asked to give their views on new quality indicators being planned by the Department of Health, which would be used to create a ‘scorecard’ for each practice.

The survey has been launched by the Health Foundation, which was tasked with developing suitable comparison metrics to publish on the MyNHS website as part of the health secretary’s ‘new deal’ for general practice.

The scorecard plan has been met with scepticism from GPs fearing it would add to their administrative burden. The RCGP has warned that it will not cooperate with the Health Foundation’s review unless the DH drops the scorecard plan.

The Health Foundation said it hoped not only GPs, but also practice nurses, practice managers, pharmacists and other staff, would fill out the online consultation form to contribute their ideas before 24 August.

Commenting on the review, which is due to be completed at the end of September, Health Foundation chief executive Dr Jennifer Dixon said it was ‘really important to get this right’ and to ‘hear the voices of those directly involved in providing care as well as their representative organisations’.

The Health Foundation has said it wants to determine which quality indicators could be relevant without adding to the ‘current burden of administration’. It said this could include existing indicators such as the QOF and seeing which parts of the CQC’s intelligent monitoring process could be useful following improvements.

The DH had previously used the CQC’s intelligent monitoring data on its Tripadvisor-style comparison website MyNHS but removed the information after it was proved to be widely inaccurate and the CQC said it was never intended to be used for comparison purposes.

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Readers' comments (12)

  • Why is it ‘really important to get this right’? Where is the evidence scoring primary care providers will lead to better health out come?

    How will they ensure this is objective, adjusted for the population mix and the funding? NHS staff and patienets will innocently assume PMS and GMS practices with different demographic is being paid the same amount, yet we know the former have been receiving 15-20% more then the latter, hence more funding for more services.

    The answer is, we do not have an answer no a formula to adjust the bias. Yet the Chief Exec of the Health Foundation feels such biased information is "really important".

    God help us all.....................

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  • Is there an option in the online consultation form for "don't do it" "I'm not at school" and "it's not the way I would choose a practice"? How much more information do they want out there?

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  • Hark hark,,,,We have a new 'listening exercise'. Vent views and see them fly through the ears that neither hear nor listen let alone register what is being said.
    I have been asking a simple question all these years- How is it that Practices in England are paid an average of 136/pt and my Practice only 91/pt. The average for my area is 118/pt.
    Total deliberate deafness syndrome iced by corruption at every level in NHS.

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  • What do I think? ......I think I don't care any more.

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  • Metrics that could be included in the score card:

    1. Does the surgery still have a GP who has not yet emigrated to another country.

    2. Does the GP support Conservative Government.

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  • All this feedback makes me want to vomit into that FF feedback box or iPad screen. Data junkies vs doctors.

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  • A patient recently wrote on a FF form...."why am I being asked to fill in this pointless bit of paper hasnt the practice got better things to do with its time".

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  • Why doesn't Dr Dixon take note of our Royal College, instead of appealing over their heads to the self-satisfied few?

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  • Performance management with 'traffic lights' or 'dashboards' works nicely where a company can define their few key drivers for success. However, this looks unlikely to happen. Instead of a few focused leading indicators of future performance, we'll be swamped with a hotch-potch of politically driven, un-evidenced metrics to dictate GP behaviour and rewards. Performance-managed Patient care with the mentality of a comittee-run biscuit factory.

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  • I don't care any more either.

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