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Ten top tips on telephone consultations

01 Jun 2010

Telephone consultations can be difficult without the normal visual cues that a GP is used to. Trainer Sally-Anne Pygall gives her advice on how to make sure patients are satisfied and any clinical risk is minimised.

Telephone consultations can be difficult without the normal visual cues that a GP is used to. Trainer Sally-Anne Pygall gives her advice on how to make sure patients are satisfied and any clinical...

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READERS' COMMENTS

Anonymous,
03 Jun 2010
Excellent article. I have worked with Sally Anne Pygall and she is an excellent trainer and communicator. I would highly recommend her services.
<p>
Annie Barr <br>
Clinical Director <br>
Annie Barr Associates Annie Barr
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Anonymous,
13 Jun 2010
I really enjoyed my induction to telephone triaging under Sally and it does work and the excellent thing about it as it limits the time wasters and the patient's shopping list hatim hosny el-sherif
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