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Field: NHS has ‘lost the plot’ on primary care

By Gareth Iacobucci | 30 Nov 2011

Future Forum chair Professor Steve Field has launched a stinging attack on the quality of general practice in the UK, claiming the NHS has ‘lost the plot' on primary care provision.

In a debate at the NHS Alliance conference in Manchester, the former RCGP chair said there was too much variation in primary care and that levels of access were unacceptable in some parts of the country.

Professor Field said it was time to consider new innovative models for primary care, and also aimed a mischievous dig at current College chair Dr Clare Gerada, citing her Hurley Group as the embodiment of successful competition, despite her vocal opposition to the exposure of the NHS to market forces.

Professor Field said:  ‘The challenge is how to provide a nationwide health service whilst stimulating innovation. I believe we can have both. Barbara Hakin's emphasis is on commissioning. [But] I believe we've lost the plot on provision in primary care. You need to stand up and not tolerate poor access for the humans that live in England, you must not tolerate unacceptable variation in primary care.'

‘We have some fantastic general practice in this country, and we have some bad as well.

Professor Field explained that his vision for innovation in primary care would involve more practices working in federations, and said the model favoured by Dr Gerada's Hurley Group was one that more practices should consider in order to raise standards.

‘With my national inclusion hat on I go around and see there are large numbers of people who can't access a GP. But I'd just like to talk about one of my very good friends Clare Gerada. Clare and I wrote a paper with Mayur Lakhani and others on federations of practices. First of all, she is promoting a federated idea. I think we need to work in bigger organisations whether they merge or work in an integrated way, I think we can create new models of general practice.'

‘But I also admire what she's doing in her own practice, that is also a model we should think about. She is the biggest provider of general practice in London, she employs about 100 salaried doctors, provides fantastic care and has won more Darzi contracts in competition than anyone else. And so I think Clare is espousing all of the things I think should happen, with compettion, and working in deprived areas with fantastic care and a different model. ‘

In response to the comments, Dr Gerada told Pulse she was 'very proud' of her practice.

She said: ‘It's a model that works well in areas like inner cities where there might be problems with recruitment and access, but it's not the only model of general practice. I'm in rural Scotland right now where they have a different and successful approach.'

In a later discussion at the NHS Alliance conference on the state of CCGs, Dr Hugh Reeve, chair of Cumbria CCG, said a radical overhaul of primary care was one of the most pressing tasks facing CCGs, and predicted that more practices would work under joint contracts in the future.

He said: ‘General practice will look very different in four to five years time. I think it will still be small units but they will work together very differently. Otherwise someone will do it to us.

‘Some practices will work under joint contracts, a bit like some us did under PMS, with one contract under several partnerships.'

Dr Shane Gordon, chief executive of North Essex GP Commissioning Group and national co-led of the NHS Alliance GP commissioning  federation, lead, said: ‘At the moment it feels like we're in a bunker. It's got to feel like part of a bigger system.'

READERS' COMMENTS

Anonymous, GP Partner,
30 Nov 2011
Prof Field look back at your own track record.You been promoting yourself and speaking language of your political masters.You were knocking at the door of Gordon Brown when he was PM and now pleasing Cameron.What have you contributed for Primary care?Stop rubbishing,we have one of the best Primary care system in the world despite constant meddling of the politicians.
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Anonymous, Sessional/Locum GP,
01 Dec 2011
Prof Field lost the plot years ago.
He's nothing more than a "yes man" serving the needs of the establishment rather than those of his patients and general practice. He is well on his way to a knighthood or MBE for his "services" to primary care then I think!!
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Anonymous, PCT,
01 Dec 2011
I support my NHS, I most emphatically DO NOT support political meddling and the self serving attitudes of politicians. My health is not a political pawn. Change is needed but requires development under the guidance of those who actually KNOW how it currently works not Whitehall fantasies!
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Anonymous, Sessional/Locum GP,
01 Dec 2011
Come on Prof Field!
Get your own house in order before you lecture the rest of us on good care. Inner city Birmingham where you practice has some of the worst outcomes in the country!! Forget travelling up and down the UK until you sort yourselves out!!
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Anonymous, PCT,
01 Dec 2011
I think he has a point. There is too much variation in care, access and sessions available for core work. My concern going forward is that GP's start offering more and more addition services that are outside of core so remunerated, but because of the number of hours in the day, it will be at the expense of core contract work because the current contract makes that possible.
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Anonymous, GP Partner,
01 Dec 2011
I agree with Professor Field-his practice (from the data) clearly does need to improve access. So...what's the answer-well why doesn't he just get on with it. Maybe if he spent less time drinking coffees and attending pointless meetings or lecturing the rest of us as if we were his house officers then he would have more time to pull his finger out and actually see some patients!!!
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Anonymous, Practice Manager,
01 Dec 2011
It was the political interference in 2004 that got the contract we have now. When 24 hour responsibility was taken away from primary care, because the DH thought they could get it cheaper from private providers (OOHrs providers) saw the decline in access.

I doubt very much you will persuade GPs to take it back. But the needs of the patients do need to be met outside of 9-5pm and GPs can and should work together to find a way of meeting it - without labelling it emergency care!
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Andrew Bamji, Consultant,
01 Dec 2011
As a specialist it is instructive to see both the concern of Professor Field about GP standards and the rather defensive reaction to it. I am much more concerned by the variations in hospital provision; every week we read of another organisation which is in significant financial difficulty, and as a result spurious clinical justification is made for closures or reorganisations. Attempts by PCTs or CCGs to reduce spending on referrals are on the one hand further starving the secondary sector as PbR money diminishes, while on the other GPs are complaining that too much is being unloaded back onto them. This combination will, if left as is, result in such a degradation of secondary care that it will become dangerous.

The reaction of both sides of the hospital-community divide seems to be to throw up hands and say that nothing can be done. This is because we doctors have abrogated our responsibility to develop services for patients and either bow to government diktat, or to chase money-saving options as a primary goal, or simply to keep the head below the parapet. This has to stop and the first things we must do is to stop knocking each other and embark on a clinician-led debate about the real needs of the NHS first, with the financial implications second. That will make it very clear to politicians and the public what can actually be done given different financial projections, and we can then start a rational and pragmatic debate about what we cannot do. To whine that we must do as we are told, whatever the cost to our professional skills and ethics, is to continue down the pathway of minority persecution that will lead to oblivion. Consider this quote; does it apply to us? “It was hard for victims, accustomed to lives in ordered communities, to grasp the implications of their absolute impotence". It was actually written about the Jews in Hitler's Germany.
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Anonymous, Other healthcare professional,
01 Dec 2011
Oops, he put both feet in at the deep end this time!!
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Anonymous, Other healthcare professional,
01 Dec 2011
Hopefully he had his size 12 concrete boots on as well!!!
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Marie-Louise Irvine, GP Partner,
01 Dec 2011
I agree with Andrew Bamji about the importance of primary/secondary care communication and co-ordination. Instead with PbR (brought in as a necessary mechanism for marketisation) where the hospitals are pulling in one direction (to maximize income quite understandably) and primary care pulling in the other direction (to control costs and bring resources into the community). Never the twain shall meet and in fact they both become enemies - increasing the already existing gulf in understanding and practice between the two camps.

Sorry for going on about it - but the H&SC bill is only going to make things worse as it will make even more concrete the gulf between the two main branches of our service so that even the little bit of collaboration that currently happens will be challengeable as "anti-competitive" (don't be fooled that the role of Monitor has changed in this regard - there has been some change in wording in the bill but we still have three policemen to ensure competition - Monitor, the Competition Panel and the Office of Fair Trading).

So - for a sane , rational, cost -effective and modern health care system where resources can be deployed where they will achieve the most for patients we need to first defeat the H&SC bill then get rid of payment by results and the market. And for those who think this is some kind of fantasy cloud cuckoo land- well , it is happening already in Scotland and Wales - and they are part of the UK - not aliens - and they seem to be managing very well without PbR. We do not have to accept what is being imposed on us here in England. it is totally ridiculous, stupid, damaging , illogical and unsustainable. Resist!!
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Nasir Hannan, Salaried GP,
02 Dec 2011
Gera as federated model will not deliver the kind of care that I expect
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Nasir Hannan, Salaried GP,
02 Dec 2011
As it will not lead to innovative thinking to local problems from local gp's who are from and understand their communities.

In fact it will stifle innovation.
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Anonymous, PCT,
08 Dec 2011
Here's an idea. Let's cut the number of general practitioners by 60% and build the practice nurse population by 60%. Nurses can see and treat the patient or direct them to a suitable GPSI.
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