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Distrust in BMA GP Committee behind negotiation overhaul, Pulse told

Distrust in BMA GP Committee behind negotiation overhaul, Pulse told

A breakdown of trust was behind the decision to overhaul the GP contract negotiation process, Pulse has been told by sources close to NHS England and the Department of Health and Social Care.

However, the BMA maintains its professionals have remained honest throughout negotiations.

Starting with the 2026/27 contract, the BMA’s GP Committee will be just one of a group of stakeholders to be consulted – rather than the traditional negotiation.

Now sources close to NHSE/DHSC have pointed to a letter sent to BMA GP Committee England chair Dr Katie Bramall on 6 November by NHS England national primary care director Dr Amanda Doyle and her DHSC counterpart Edward Scully to illustrate the breakdown in the relationship.

In the letter, the pair present the evidence from their side of how the 1 October contract changes came to be ‘agreed’ with GPCE, including communications from negotiations in February that said it would be up to practices to ensure any necessary safeguards against inappropriate requests were implemented.

The letter highlights the breakdown in communication between the parties, saying: ‘Presenting content not included in the final agreement in this way is misleading and disingenuous. The final letter was a product of cooperative and sincere efforts between all parties to reach an agreement. It is regrettable and unprecedented that you have used content that was not part of the final agreement in this way to re-write history.’

Reiterating the evidence presented by primary care minister Stephen Kinnock, and reported on by Pulse at the time, that same week, the letter goes on: ‘We did not receive any further feedback or correspondence from GPCE on this matter during the consultation period following that email. Such a misrepresentation of the Government’s and NHS England’s stance is inappropriate and unprofessional.

‘We hope this clarifies the matter conclusively and confirms that the contract changes effective 1 October are precisely those agreed upon by you in February and endorsed by the broader GPCE
during their vote.’

In a letter to colleagues yesterday, Dr Bramall said the decision to overhaul the GP negotiation process has ‘been considered for a long time, and is not purely a reflection of current challenges’.

However NHSE/DHSC sources, as well as numerous GPC sources, told Pulse that was not the case.

One GPCE member told Pulse: ‘It seems obvious that the current crisis is due to a breakdown of trust. The letter from NHSE of 6 November offers evidence that NHSE had clarified that the implementation of the 1 October changes would not be conditional upon the safeguards, contrary to what the profession was told at the time by GPC leaders.

‘Meanwhile, we have not been provided with any evidence from the GPC side that NHSE’s statement is false. If the GPC exec missed (another) important email then that’s a separate issue and they should own it, but it seems ridiculous to expect the profession to trust the GPC’s version of events when no supporting evidence is offered by our own side.’

A BMA spokesperson said: ‘We have remained honest throughout this process, as you would expect from a team of regulated medical professionals. The timeline of transparent correspondence can be found on the BMA’s GP campaign webpage.

‘We are at risk of losing sight of what all parties ultimately want: clinically safe environments to meet the needs of our patients. If we act in the best interests of patients and the profession, there is still ample opportunity for this government to rebuild general practice, and transform the NHS experience for the 1.5 million patients using our services every day.’

Dr Bramall previously presented her side of the argument in an op-ed for Pulse earlier this month, where she said the BMA has ‘nothing to hide’ and all communication is published on the BMA’s website.

The 6 November letter in full

6 November 2025

Dear Katie,

In your letter of 4 November you have clearly misrepresented the position of Government and NHS

England. It includes a quote regarding software providers. You imply that this was an agreed position, despite it not being part of the final agreed closing letter. The position and text you set out was never agreed between the organisations.

The final version of the contract closure letter, endorsed by the Secretary of State and your team, stated:

“Following our meeting this week, we have agreed that the GPCE would be content to recommend the proposal to introduce a contractual requirement from 1st October 2025 to require practices to keep their online consultation tool open for the duration of core hours for non-urgent appointment requests, medication queries and admin requests. This will be subject to the necessary safeguards being in place to avoid urgent clinical requests being erroneously submitted via this online request route. Furthermore, urgent requests should be via telephone or walk-in to the practice. We are also content that this guidance is displayed on practice websites and reflected in the wording of the Patient Charter.”

Presenting content not included in the final agreement in this way is misleading and disingenuous.

The final letter was a product of cooperative and sincere efforts between all parties to reach an agreement. It is regrettable and unprecedented that you have used content that was not part of the final agreement in this way to re-write history.

You are aware that the letter underwent several revisions, as we wanted to work as partners in a constructive way. In fact it was GPCE that removed any such reference to software providers – the section was removed from the document by GPCE’s team on 7 February 14:47, and a new version of the letter shared via email by GPCE later that day at 16:37.

The last communication on this topic before the GPCE vote on the final package, was an email from Ed Scully on 24 February 21:08, which you omitted in your letter. This email accurately conveyed the final position:

“On online access, the proposal remains as written in the letter sent to you on 18th February – this will be subject to necessary safeguards in place to avoid urgent clinical requests erroneously submitted on line. We are keen to work with you on solutions to this. However, the implementation of the proposal would not be contingent on any specific software solution being found. Practices will be welcome to use disclaimers on their website as they see fit.”

We did not receive any further feedback or correspondence from GPCE on this matter during the consultation period following that email. Such a misrepresentation of the Government’s and NHS England’s stance is inappropriate and unprofessional.

We hope this clarifies the matter conclusively and confirms that the contract changes effective 1 October are precisely those agreed upon by you in February and endorsed by the broader GPCE during their vote.

Yours,

Dr Amanda Doyle OBE, MRCGP

National Director for Primary Care and Community Services

NHS England, Department of Health and Social Care

Edward Scully

Director of Primary and Community Health Care

Department of Health and Social Care


			

READERS' COMMENTS [7]

Please note, only GPs are permitted to add comments to articles

Michael Mullineux 26 November, 2025 5:04 pm

I know who I believe …

Centreground Centreground 26 November, 2025 5:58 pm

This does of course imply in my opinion that the government ,NHSE and DHSC have implemented a policy they know is reckless and wholly unsafe as the safeguards are not in place placing patients and NHS staff at serious , avoidable and unnecessary risk particularly as many patients do not understand the fine details or processes hence should resign in my view having imposed astronomical risks on NHS practices to deal with ‘ as they see fit’;
‘subject to necessary safeguards in place to avoid urgent clinical requests erroneously submitted on line. We are keen to work with you on solutions to this. However, the implementation of the proposal would not be contingent on any specific software solution being found. Practices will be welcome to use disclaimers on their website as they see fit.”

Grant Ingrams 26 November, 2025 6:13 pm

This is blatantly untrue. DHSC/NHS E were already putting this in motion – hence cutting GPC out of the Carr-Hill formula review which was announced before this particular disagreement.

christine harvey 26 November, 2025 7:06 pm

In terms of the online consultation proposal “this will be subject to necessary safeguards in place to avoid urgent clinical requests erroneously submitted on line.”
Are they really saying that although they KNEW safeguards needed to be in place ,the fact that they didn’t hear anything back from GPC after February meant that they felt it was just fine to push ahead with it anyway?
Wouldn’t you have emailed back saying “shall we try and sort out some of these safeguards?”
Or rather just push on with it regardless.
The patients certainly do deserve better than this – along with the clinicians.

Adam Crowther 26 November, 2025 9:53 pm

Surely Dr Doyle has to consider her position based upon this letter. There is a clear admission from a registered professional that the contract in its form at that time and subsequent exaction is neither safe for patients or contract holders and their teams. 😢

Bob Hodges 27 November, 2025 10:33 am

I see the RCGP have been mooted as a potential ‘stake holder’ in lieu of GPC.

My message to the RCGP would be ‘don’t even think about it’.

This is not your circus, these are NOT your monkeys. If the RCGP seek to undermine the GPC then a lot of large practice/PCNs will withdraw from training GPSTs until they get back in their box.

David Church 27 November, 2025 10:43 am

So, the 2 sides agreed that if the Government made a cup of tea, the GPs would drink it. The BMA obtained a verbal promiss that hot water would be used, and that individual GPs would also get milk and sugar to their preference, but the written contract only stated that DHSE would make the tea, and the GPs would drink it.
DHSE turns roud and insists GPs MUST drink their tea, even though it comes with no sugar or milk, and has been made with ice-cold water, BMA objects. DHSE claims BMA negotiators are unprofessional lying scumbags, since they agreed to the tea contract. One can easily see who cannot be trusted here, and it is the DHSE who are acting unprofessionally and in an untrustworthy way, to the detriment of patients, because they want them to go private !