The GP contract could have been a lot worse
Editor Sofia Lind is under no illusions that the 2026/27 GP contract will save general practice – but she argues ‘stakeholders’ seem to have protected practices from far more grim possibilities.
The new GP contract unveiled this week means practices will from April need to have ‘dealt with’ clinically urgent patient requests on the same day. And those practices who are deemed by their ICB to have failed at this, will be contractually obliged to ‘engage with’ performance management.
But what does dealt with mean? In one ominous section of NHS England’s contract letter the wording is instead ‘see’. With any hope, further guidance is afoot to clarify this contractual stipulation before 1 April comes around.
Meanwhile, practices can now defer responses to non-clinically urgent patient request to the end of the following working day. This will most certainly be a relief at 6.29pm, but crucially: GP practices have not been allowed to relax the 1 October obligation to keep online consultation tools open until close of core hours.
This had been a key endeavour of GP leaders – to allow a capping of consultations to protect patient safety and stop taking GPs away from face-to-face appointments, as has been shown to be happening as a result of the policy.
But in the Government’s closing letter to the BMA’s GP Committee there are clues that it could have been a lot worse. It talks about maintaining an ‘ambition’ for 90% of patients to be seen on the same day, but says it has scrapped an idea of an ‘Access Incentive Scheme’ which seems to have been aimed at mandating this absurd task.
And although there is no chance this contract – which does not meaningfully uplift funding – will solve the issues of general practice as a whole, another small win for the GPC will have been to allow GP recruitment at practice level, at its direct request.
Yesterday, one LMC wrote to the BMA to ask for the GPC England executive to resign because they have been sidelined from negotiations – that were this this time around replaced by a stakeholder consultation. In fact, the GPC is voting on the contract today, but it is entirely meaningless as the contract amendments are already signed off by ministers.
But it does appear, from the Government’s letter to the GPC, that regardless of the change from negotiation to consultation it has listened to feedback. It is also entirely possible that the introduction of other stakeholders – and I suspect especially the RCGP, with its focus on patient continuity of care – helped to thwart the Access Incentive Scheme.
The GPC will be desperate to a return to the narrative of being the negotiating partner, because if not its entire position becomes questionable. Some LMCs – Pulse has learned – have already decided this is the case and are considering pulling their levies.
Whatever happens, I hope no babies are thrown out with the bathwater, and GPs continue to have meaningful representation in discussions with Government. Or there will be much worse to come than this contract.
Sofia Lind is editor of Pulse. Find her at [email protected] or on LinkedIn
Read all of our coverage of the 2026/27 contract here.
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READERS' COMMENTS [3]
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I would have to agree, it COULD have been worse, but is pretty bad for GPs, Staff, AND patients !
Personally, i think ‘dealt with on the day’ in the case of a patient with a non-urgent problem, means ‘within one working day’, if they leave it until 18:20 to send in their request, but live more than 11 minutes from the surgery! There IS the option to tell them what they can do, including having a call-back tomorrow or going to A&E or calling 999 !
I also see no problem leaving the online tool on throughout 0800 to 1830, and even later, since the good tools DO give the patient a realistic expectation of turnaround time. It would be highly unfair to enforce a response within 3 minutes for those emailing at 1827, when a ptient calling in at 0831 does not get an enforced resolution before 4pm, leave alone 0834 !! There has to be common sense. Unfortunately, you cannot get that on prescription due to a supply stock shortage, and there does not appear to be a stockpile of it at NHS HQ, or if there is, some GP has wandered off with the key, and the ‘Authorities’ cannot access it !
Anybody recall the 90s when patients just turned up, sat and waited to be seen. They were all seen same morning. Trouble is appointments were 5 minutes long and our treatment options were of a smaller, limited order. Seems like everybody was happy though….I think 🤔
In current times though, this contract is Cynical.
It could have been a fair bit better though!