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Cost-effective ways of improving patient access: a video module (1 CPD hour)

Full CPD module

Learning objectives

This module will provide advice on improving patient access to your practice, including:

  • The ABCD of access improvement
  • The Doctor First system
  • Removing the backlog of appointment requests

In this module, you will watch Dr Stephen Clay deliver a presentation covering the above topics. This video was recorded at a Pulse Clinical Seminar which took place in June 2012.

The powerpoint slides will cycle through automatically as the video plays, but if you are interested in a particular aspect of the presentation, use the arrow buttons at the bottom of the screen to navigate through the slides, simply click on the slide you are interested in and you will be taken to the relevant part of the video.

After viewing the video, you will complete a multiple-choice assessment to test the knowledge you have gained. You will then have the opportunity to record your personal learning points and claim your CPD credits, which will be recorded on a certificate stored automatically in your Pulse Learning CPD log.