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Restarted GP friends and family test 87% positive

Restarted GP friends and family test 87% positive

Almost nine in ten (87%) GP patient responses to the restarted ‘friends and family test’ (FFT) were positive.

1,593 GP practices submitted a total of 164,595 patient responses for July 2022. 

GP practices were told to resume the FFT from 1 April 2022.

NHS England had previously suspended the FFT for GP practices in March 2020 to free up GPs for the Covid-19 effort.

The FFT is an anonymous survey asking people: ‘Overall, how was your experience of our service?’

Patients must rate their experience on a scale of very good; good; neither good nor poor; poor; very poor; don’t know.

When it was first announced in 2013, the test was criticised by healthcare experts for asking the wrong question.

In 2017, some GPs pushed for the BMA to lobby to scrap the test as it gave no attention to the ‘dire challenges facing general practice’.

In 2019, NHS England said it was changing the test’s key question to make it clearer and more accessible.

List validation was also paused in April 2020 to free up time for practices to focus on Covid, but was reintroduced from October in the same year.

It was also temporarily paused during the Covid booster vaccination drive.


          

READERS' COMMENTS [2]

Please note, only GPs are permitted to add comments to articles

Patrufini Duffy 12 September, 2022 4:33 pm

100%

Kevlar Cardie 16 September, 2022 11:36 am

69.76 % of statistics are pulled out of someone’s **** on the spot.