Choose and Book is slow, but a powerful aid

01 Aug 07

It's slow, maybe. It¹s also new and therefore threatening to GPs ­ definitely.

Nevertheless, this system is a powerful aid to helping our patients.

The choice bit seems irrelevant to me, but secure booking at the point of contact and at practice level certainly is wonderful.

I have not met one patient who opposed the principle that I could find a hospital online and give them up-to-date information on the times of a clinic, facilities and conditions treated, and actually book them an appointment then and there.

I don¹t think you have convinced me that this system is not a practical and possible way to achieve these aims. The faults of the software are being rectified.

The slowness is really irritating ­ but this is mainly because the information that the system can contain is so useful.

Dr Steve Cox, Handcross, West Sussex