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Pulse Intelligence

CPD: How to implement enhanced access across your PCN
CPD: How to implement enhanced access across your PCN

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CPD: How to care for transgender patients
CPD: How to care for transgender patients

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£10m unclaimed funding available for GPs across England this month
£10m unclaimed funding available for GPs across England this month

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Revealed: The true effect of the withdrawal of MPIG funding on GP practices
Revealed: The true effect of the withdrawal of MPIG funding on GP practices

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APMS GP practices funded £18 more per patient than GMS
APMS GP practices funded £18 more per patient than GMS

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Implementing the long Covid enhanced service
Implementing the long Covid enhanced service

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How PCNs can manage potential VAT liabilities
How PCNs can manage potential VAT liabilities

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The weight management enhanced service – is it worth signing up for?
The weight management enhanced service – is it worth signing up for?

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We have already shown what we can do
We have already shown what we can do

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QOF 2019/20 results reveal slight dip in achievement
QOF 2019/20 results reveal slight dip in achievement

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Understanding NHS England’s £20k ‘new to partnership’ scheme
Understanding NHS England’s £20k ‘new to partnership’ scheme

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Look beyond the frills to choose the best tech tools for your practice
Look beyond the frills to choose the best tech tools for your practice

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Staffing Covid-19 ‘Hot Sites’ – the legal ‘dos and do nots’
Staffing Covid-19 ‘Hot Sites’ – the legal ‘dos and do nots’

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Optimising your cashflow management during Covid-19
Optimising your cashflow management during Covid-19

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How Liverpool Primary Care Networks developed a digital staff bank to manage Covid-19
How Liverpool Primary Care Networks developed a digital staff bank to manage Covid-19

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CPD: Remote consultations with potential Covid-19 patients
CPD: Remote consultations with potential Covid-19 patients

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Over £2m in CCG funds still available to practices before April
Over £2m in CCG funds still available to practices before April

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A guide to running minor injuries services
A guide to running minor injuries services

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How can practices fight unfunded transfer of work?
How can practices fight unfunded transfer of work?

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Pulse Intelligence: shining a light on your practice funding
Pulse Intelligence: shining a light on your practice funding

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Pulse Intelligence – the new service from Pulse
Pulse Intelligence – the new service from Pulse

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Untangling GPs’ premises liabilities
Untangling GPs’ premises liabilities

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What networks need to know about VAT
What networks need to know about VAT

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Dilemma: Partner says I make too many referrals
Dilemma: Partner says I make too many referrals

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Our SMS templates helped save 40 follow-up appointments per week
Our SMS templates helped save 40 follow-up appointments per week

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How we improved anticoagulation and boosted practices’ QOF performance
How we improved anticoagulation and boosted practices’ QOF performance

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Dilemma: Patient with white-coat hypertension refused surgery
Dilemma: Patient with white-coat hypertension refused surgery

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How a self-referral exercise scheme is helping both patients and GPs
How a self-referral exercise scheme is helping both patients and GPs

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How I created a truly patient-centred practice
How I created a truly patient-centred practice

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How our practices are collaborating to improve diabetes care
How our practices are collaborating to improve diabetes care

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Dilemma: Patient shares a recorded consultation on social media
Dilemma: Patient shares a recorded consultation on social media

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Our urgent clinic improved same-day access while freeing up GP time
Our urgent clinic improved same-day access while freeing up GP time

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How changes to scheme pays may help cut your NHS pension tax bill
How changes to scheme pays may help cut your NHS pension tax bill

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Dilemma: Hospital sends patient for pre-op MRSA screening
Dilemma: Hospital sends patient for pre-op MRSA screening

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How our mental health nurse reduced GP workload and cut prescription costs
How our mental health nurse reduced GP workload and cut prescription costs

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What GPs need to know about the flu vaccine supply issues
What GPs need to know about the flu vaccine supply issues

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Dilemma: Patient calls for advice from overseas
Dilemma: Patient calls for advice from overseas

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Advising on driving with medical conditions
Advising on driving with medical conditions

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Dilemma: Patient always attends with suspected abusive partner
Dilemma: Patient always attends with suspected abusive partner

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Using social media safely in general practice
Using social media safely in general practice

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Dilemma: Practice criticised for having no male GP
Dilemma: Practice criticised for having no male GP

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What the future holds for GPs under NHS England’s contract reforms
What the future holds for GPs under NHS England’s contract reforms

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The sting in the tail of the 2% ‘pay rise’
The sting in the tail of the 2% ‘pay rise’

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How our practice ‘parkrun’ is benefiting patients and staff
How our practice ‘parkrun’ is benefiting patients and staff

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How our morning ‘huddles’ improved practice teamworking
How our morning ‘huddles’ improved practice teamworking

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Dilemma: Care home demands GP visit after resident falls
Dilemma: Care home demands GP visit after resident falls

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How we transformed our practice to meet changing patient needs
How we transformed our practice to meet changing patient needs

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Working life: Creating GP drama
Working life: Creating GP drama

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How digital info boards are saving our practice £8k a year
How digital info boards are saving our practice £8k a year

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How will Brexit impact on the GP workforce?
How will Brexit impact on the GP workforce?

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How we tackled opioid overuse successfully
How we tackled opioid overuse successfully

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How to handle subject access requests under the new data regulations
How to handle subject access requests under the new data regulations

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Preparing for new data regulations – GP practice check list
Preparing for new data regulations – GP practice check list

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Should your practice have a Facebook page?
Should your practice have a Facebook page?

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How an app improved our patients’ hypertension control
How an app improved our patients’ hypertension control

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Dilemma: Patient with learning disability refuses care
Dilemma: Patient with learning disability refuses care

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New data protection regulations – what GP practices need to know
New data protection regulations – what GP practices need to know

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How and when GPs should pick up prescribing from hospitals
How and when GPs should pick up prescribing from hospitals

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What GPs need to know about the new flu vaccines
What GPs need to know about the new flu vaccines

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How our ‘welfare champions’ free up valuable GP time
How our ‘welfare champions’ free up valuable GP time

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How I helped improve heart disease care and reduce admissions
How I helped improve heart disease care and reduce admissions

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How can I manage our patient list to cope with workload?
How can I manage our patient list to cope with workload?

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How I helped cut unnecessary ambulance transfers to A&E
How I helped cut unnecessary ambulance transfers to A&E

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How can practices fight workload ‘dump’?
How can practices fight workload ‘dump’?

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Managing a distracted GP partner
Managing a distracted GP partner

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How I helped reduce mental health admissions and waiting times
How I helped reduce mental health admissions and waiting times

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Should GPs stop ‘gaming’ the system?
Should GPs stop ‘gaming’ the system?

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What’s in store for GP finances in 2018?
What’s in store for GP finances in 2018?

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How a workflow administrator saved us 40 minutes a day
How a workflow administrator saved us 40 minutes a day

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Dilemma: Dealing with a difficult reference request
Dilemma: Dealing with a difficult reference request

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How I turned round a struggling practice
How I turned round a struggling practice

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How ‘care navigators’ freed up nearly 2,000 GP appointments
How ‘care navigators’ freed up nearly 2,000 GP appointments

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Dilemma: Tackling a colleague’s racist remark
Dilemma: Tackling a colleague’s racist remark

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What GPs need to know about SNOMED CT
What GPs need to know about SNOMED CT

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Dealing with a patient angry about rationing
Dealing with a patient angry about rationing

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How our mail triage system redirects 60% of letters sent to GPs
How our mail triage system redirects 60% of letters sent to GPs

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Dilemma: A patient tells you he plans to travel to Syria
Dilemma: A patient tells you he plans to travel to Syria

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How we boosted cervical screening uptake by 11%
How we boosted cervical screening uptake by 11%

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How to deal with a patient selling on prescription drugs
How to deal with a patient selling on prescription drugs

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Life as a new GP partner
Life as a new GP partner

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Are young GPs’ career choices killing off partnerships?
Are young GPs’ career choices killing off partnerships?

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Beyond partnership: how trainees will reshape the profession
Beyond partnership: how trainees will reshape the profession

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New guidance on the primary-secondary care interface
New guidance on the primary-secondary care interface

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Direct access physio saves us 35 GP slots a month
Direct access physio saves us 35 GP slots a month

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Brow-beaten by a senior partner? Here’s what you should do
Brow-beaten by a senior partner? Here’s what you should do

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How can practices fulfil the new frailty requirements?
How can practices fulfil the new frailty requirements?

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More than just spuds: how our garden improves wellbeing
More than just spuds: how our garden improves wellbeing

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Train driver on tricyclic refuses to inform employer. What should I do?
Train driver on tricyclic refuses to inform employer. What should I do?

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Teenage pregnancy: what are the medicolegal issues?
Teenage pregnancy: what are the medicolegal issues?

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How we recruited a GP through Facebook
How we recruited a GP through Facebook

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Updated pension form for GP locums
Updated pension form for GP locums

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The rules for practising privately
The rules for practising privately

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What locums need to know about the new tax rules
What locums need to know about the new tax rules

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How GPs can fight back against hospitals dumping admin work on them
How GPs can fight back against hospitals dumping admin work on them

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How to manage disruption over Easter
How to manage disruption over Easter

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What do I need to know about the updated GMC Confidentiality guidance?
What do I need to know about the updated GMC Confidentiality guidance?

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FAQs for practices using SystmOne
FAQs for practices using SystmOne

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Am I eligible to sign a cremation form?
Am I eligible to sign a cremation form?

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Locum tax changes from April: what you need to know
Locum tax changes from April: what you need to know

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Updated firearms licensing guidance
Updated firearms licensing guidance

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How to set your rates as a locum
How to set your rates as a locum

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Will GPs finally get a pay rise?
Will GPs finally get a pay rise?

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A carer proposes covertly medicating a patient – what should I do?
A carer proposes covertly medicating a patient – what should I do?

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Guidance on managing GP trainee work scheduling
Guidance on managing GP trainee work scheduling

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How our home opioid overdose kits are saving lives
How our home opioid overdose kits are saving lives

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A guide on physiotherapy in general practice
A guide on physiotherapy in general practice

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Template letter for schools requesting OTC medicines
Template letter for schools requesting OTC medicines

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How we reduced home visits by 40% in a year with a patient bus
How we reduced home visits by 40% in a year with a patient bus

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Guidance for practices serving atypical patient populations
Guidance for practices serving atypical patient populations

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How to make sure complaints stay in the practice
How to make sure complaints stay in the practice

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How can I get a pharmacist for my practice?
How can I get a pharmacist for my practice?

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Can I refuse to treat a dental abscess?
Can I refuse to treat a dental abscess?

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Guide for GP practices considering employing a pharmacist
Guide for GP practices considering employing a pharmacist

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Medicolegal risks and rewards of working at scale
Medicolegal risks and rewards of working at scale

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A day specialising in end-of-life care
A day specialising in end-of-life care

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Medicolegal risks of GPs discharging patients from hospital
Medicolegal risks of GPs discharging patients from hospital

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Guidance on applying for a pharmacist in your practice
Guidance on applying for a pharmacist in your practice

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How a ‘focused care worker’ reduces GP workload and A&E admissions
How a ‘focused care worker’ reduces GP workload and A&E admissions

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Guidance on the new MCP contract
Guidance on the new MCP contract

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A friendly brew: how we care for our more isolated patients
A friendly brew: how we care for our more isolated patients

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Guidance on responsibilities of data controllers
Guidance on responsibilities of data controllers

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NHS England guidance on temporary list closure
NHS England guidance on temporary list closure

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How to avoid unwanted attention from patients
How to avoid unwanted attention from patients

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Four ethical issues to consider before offering HIV tests to your patients
Four ethical issues to consider before offering HIV tests to your patients

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Guidance on management of violent patients
Guidance on management of violent patients

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How we became a dementia friendly surgery
How we became a dementia friendly surgery

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Poster on self-care for conjunctivitis
Poster on self-care for conjunctivitis

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How do I take advantage of the retained GP scheme?
How do I take advantage of the retained GP scheme?

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How training up HCAs takes the burden off our practice
How training up HCAs takes the burden off our practice

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How separate surgeries for acute and routine care help manage demand
How separate surgeries for acute and routine care help manage demand

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Guidance on whistleblowing in primary care
Guidance on whistleblowing in primary care

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New BMA guidance on firearms licensing
New BMA guidance on firearms licensing

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What do I do if a patient forges a sick note?
What do I do if a patient forges a sick note?

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Guidance on what information to enter into your e-portfolio
Guidance on what information to enter into your e-portfolio

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How a virtual PPG helped engage more patients with our practice
How a virtual PPG helped engage more patients with our practice

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Template letter to send to hospitals requesting MED3s
Template letter to send to hospitals requesting MED3s

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How can I get my OOH indemnity costs covered over winter?
How can I get my OOH indemnity costs covered over winter?

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What should I do if I’m called for an inquest?
What should I do if I’m called for an inquest?

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Winter planning guide
Winter planning guide

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Need help? Here are the funding streams available
Need help? Here are the funding streams available

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Poster: who is eligible for the shingles vaccine?
Poster: who is eligible for the shingles vaccine?

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How collaborating with local pharmacies saves us time
How collaborating with local pharmacies saves us time

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A patient won’t see a ‘non-white’ GP
A patient won’t see a ‘non-white’ GP

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Are you following data protection guidance?
Are you following data protection guidance?

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Guidance on creating a DWP appeals policy
Guidance on creating a DWP appeals policy

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How we halved healing times for leg ulcers
How we halved healing times for leg ulcers

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Ten things to check before joining an online locum platform
Ten things to check before joining an online locum platform

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How do I access the £40m general practice resilience programme?
How do I access the £40m general practice resilience programme?

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In full: BMA guidance on funding streams for general practice
In full: BMA guidance on funding streams for general practice

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How to avoid a medical manslaughter investigation
How to avoid a medical manslaughter investigation

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Where is the help promised for vulnerable practices?
Where is the help promised for vulnerable practices?

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Guidance on the extended access survey
Guidance on the extended access survey

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How a Skype trolley saves GP time
How a Skype trolley saves GP time

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Would e-consultations work for me?
Would e-consultations work for me?

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Five tips for writing a report for the coroner
Five tips for writing a report for the coroner

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Template letters to push back on secondary care workload
Template letters to push back on secondary care workload

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How we got a £2.4m new surgery
How we got a £2.4m new surgery

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Can I allow access to a deceased patient’s notes?
Can I allow access to a deceased patient’s notes?

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Guidance on GP options for industrial action
Guidance on GP options for industrial action

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PHE’s flu plan for 2016/17
PHE’s flu plan for 2016/17

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Can I insist patients get vitamin D over the counter?
Can I insist patients get vitamin D over the counter?

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Template letter to send to patients with incorrect QRISK scores
Template letter to send to patients with incorrect QRISK scores

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How do I deal with an overly-concerned parent?
How do I deal with an overly-concerned parent?

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Physician associates allow us to offer 60 more appointments a week
Physician associates allow us to offer 60 more appointments a week

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Poster to tell patients they don’t need a GP letter for housing applications
Poster to tell patients they don’t need a GP letter for housing applications

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Can we issue private prescriptions to NHS patients?
Can we issue private prescriptions to NHS patients?

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Guidance on the GP resilience programme
Guidance on the GP resilience programme

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What do I do if one of my patients applies for a firearms licence?
What do I do if one of my patients applies for a firearms licence?

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How should we respond to negative comments on social media?
How should we respond to negative comments on social media?

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Guidance on the new MCP contract
Guidance on the new MCP contract

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How do I write a response to a patient complaint?
How do I write a response to a patient complaint?

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How do I reduce workplace stress for my employees?
How do I reduce workplace stress for my employees?

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Guidance on the updated retainer scheme
Guidance on the updated retainer scheme

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How our practice got its own X-ray unit
How our practice got its own X-ray unit

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How do I run a successful flu clinic?
How do I run a successful flu clinic?

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Information for patients on referral to a specialist
Information for patients on referral to a specialist

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We cut appointments and depression scripts with relationship counselling
We cut appointments and depression scripts with relationship counselling

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How to avoid common pitfalls when signing death certificates
How to avoid common pitfalls when signing death certificates

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How an ECG machine on my phone halves appointments for heart palpitation
How an ECG machine on my phone halves appointments for heart palpitation

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Managing your finances as a locum GP
Managing your finances as a locum GP

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Locum dilemma: What do I do about a practice that hasn’t paid me?
Locum dilemma: What do I do about a practice that hasn’t paid me?

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How to prepare for your first day as a locum GP
How to prepare for your first day as a locum GP

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Locum dilemma: A practice is assigning me the most difficult patients
Locum dilemma: A practice is assigning me the most difficult patients

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How to set up as a locum GP: Learning resilience
How to set up as a locum GP: Learning resilience

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Locum dilemma: Do I have to sign these prescriptions?
Locum dilemma: Do I have to sign these prescriptions?

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How to set up as a locum GP: Tackling the admin
How to set up as a locum GP: Tackling the admin

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Poster to tell patients what isn’t available on the NHS
Poster to tell patients what isn’t available on the NHS

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How do I discipline a member of staff who is also a patient?
How do I discipline a member of staff who is also a patient?

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Child safeguarding information sheet
Child safeguarding information sheet

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How sharing urgent care plans helps vulnerable patients get the care they want
How sharing urgent care plans helps vulnerable patients get the care they want

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How we tried speed dating to ease the GP recruitment crisis
How we tried speed dating to ease the GP recruitment crisis

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How do I make sure I have patient consent?
How do I make sure I have patient consent?

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Template lease for NHS Property Services
Template lease for NHS Property Services

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A day in aesthetics medicine
A day in aesthetics medicine

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Why I wrote a play about the CSA
Why I wrote a play about the CSA

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Embracing island life as a GP in Shetland
Embracing island life as a GP in Shetland

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Vaccination and Immunisation guidance
Vaccination and Immunisation guidance

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What travel jabs can I charge for?
What travel jabs can I charge for?

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Say ‘NO!’ to inappropriate requests with our template letters
Say ‘NO!’ to inappropriate requests with our template letters

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How should GPs respond to backdated property service charges?
How should GPs respond to backdated property service charges?

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Freeing up appointments by allowing patients to track their conditions
Freeing up appointments by allowing patients to track their conditions

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Template letter to push back on firearms licence requests
Template letter to push back on firearms licence requests

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How job-sharing stopped us from retiring
How job-sharing stopped us from retiring

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Guidance on creating a DNA policy
Guidance on creating a DNA policy

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Presiding over a coroner’s court
Presiding over a coroner’s court

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Five ways the GP Forward View will impact on your workforce
Five ways the GP Forward View will impact on your workforce

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Focus on the GP Forward View
Focus on the GP Forward View

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How mental health nurses cut our workload
How mental health nurses cut our workload

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How do I encourage a patient to see our pharmacist?
How do I encourage a patient to see our pharmacist?

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How do I close my list?
How do I close my list?

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Guidance for GPs on supporting transgender patients
Guidance for GPs on supporting transgender patients

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Four things to consider when buying a share in the practice property
Four things to consider when buying a share in the practice property

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Focus on the Accessible Information Standard
Focus on the Accessible Information Standard

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How do I apologise to patients without making things worse?
How do I apologise to patients without making things worse?

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Five things to ask about your end-of-year accounts
Five things to ask about your end-of-year accounts

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Tough consultations: Breaking bad news
Tough consultations: Breaking bad news

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Mental Capacity Act Toolkit
Mental Capacity Act Toolkit

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How to use life-coaching skills in your consultations
How to use life-coaching skills in your consultations

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Ten challenging patients (and how to tackle them)
Ten challenging patients (and how to tackle them)

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Can I avoid being stung after joining a federation?
Can I avoid being stung after joining a federation?

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What happens if a patient applies for a firearms licence?
What happens if a patient applies for a firearms licence?

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How can I protect a patient ‘forced’ to change their will?
How can I protect a patient ‘forced’ to change their will?

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How will the Forward View affect general practice?
How will the Forward View affect general practice?

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How we added nearly £20k in QOF income
How we added nearly £20k in QOF income

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Should I be careful what I put in my trainee portfolio?
Should I be careful what I put in my trainee portfolio?

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What is in the support package for general practice?
What is in the support package for general practice?

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When do I need to do a home visit?
When do I need to do a home visit?

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‘Fitness-to-practise process could become not fit for purpose’
‘Fitness-to-practise process could become not fit for purpose’

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How automated phone booking and text messaging freed up 46 hours a month of receptionists’ time
How automated phone booking and text messaging freed up 46 hours a month of receptionists’ time

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Five tips for struggling practices
Five tips for struggling practices

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Updated DVLA guidance on assessing fitness to drive
Updated DVLA guidance on assessing fitness to drive

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When do I refer a patient to the DVLA?
When do I refer a patient to the DVLA?

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RCGP’s guide to revalidation
RCGP’s guide to revalidation

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Six tips for drafting a robust partnership agreement
Six tips for drafting a robust partnership agreement

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An evening treating the Bournemouth Symphony Orchestra
An evening treating the Bournemouth Symphony Orchestra

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How to make your practice more accessible to patients with hearing loss
How to make your practice more accessible to patients with hearing loss

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NHS England discharge standards
NHS England discharge standards

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Only a week left to enter our competition and win a Kindle Fire HD!
Only a week left to enter our competition and win a Kindle Fire HD!

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Form to help locum GPs and practices agree terms and conditions
Form to help locum GPs and practices agree terms and conditions

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Do I have to refer a patient for homeopathy?
Do I have to refer a patient for homeopathy?

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Summary of the 2016/17 GP contract negotiations from NHS Employers
Summary of the 2016/17 GP contract negotiations from NHS Employers

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Will the new GP funding uplift be enough?
Will the new GP funding uplift be enough?

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How do I make sure all my staff have appropriate indemnity?
How do I make sure all my staff have appropriate indemnity?

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How do I become a portfolio GP?
How do I become a portfolio GP?

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How do I close my list?
How do I close my list?

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Template letter to send to your local newspaper
Template letter to send to your local newspaper

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How we increased the number of patients on our end-of-life register by 600%
How we increased the number of patients on our end-of-life register by 600%

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How should I clear common hurdles of revalidation?
How should I clear common hurdles of revalidation?

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Don’t make the same mistake I did with revalidation: start early
Don’t make the same mistake I did with revalidation: start early

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10 ways to lift the burden of revalidation
10 ways to lift the burden of revalidation

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Treating patients on the Antarctic sea
Treating patients on the Antarctic sea

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How to lobby your MP to support general practice
How to lobby your MP to support general practice

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Do we continue prescribing BP drugs without review?
Do we continue prescribing BP drugs without review?

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What GPs need to know about the new contract
What GPs need to know about the new contract

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Five tips for giving your practice a facelift
Five tips for giving your practice a facelift

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What’s in the new GP contract?
What’s in the new GP contract?

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What GPs need to know about submitting undated resignations
What GPs need to know about submitting undated resignations

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Should I leave the NHS pension scheme?
Should I leave the NHS pension scheme?

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Updated guidance on PGDs and PSDs
Updated guidance on PGDs and PSDs

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What are the rules on treating overseas patients?
What are the rules on treating overseas patients?

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Do I have to record drug taking in a patient’s notes?
Do I have to record drug taking in a patient’s notes?

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An employers’ guide to revalidation of nurses
An employers’ guide to revalidation of nurses

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Can I accept a Valentine’s Day gift?
Can I accept a Valentine’s Day gift?

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How we reduced appointments by a third for socially isolated over-75s
How we reduced appointments by a third for socially isolated over-75s

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How do we optimise DES and QOF performance before the end of March?
How do we optimise DES and QOF performance before the end of March?

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Are you getting paid for all the enhanced services you’re doing?
Are you getting paid for all the enhanced services you’re doing?

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Why you should be recording patient communication needs now
Why you should be recording patient communication needs now

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Ten ways to get to grips with online records access
Ten ways to get to grips with online records access

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A day in the life of a GP and personal trainer
A day in the life of a GP and personal trainer

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Contract countdown: What do we need to do before April?
Contract countdown: What do we need to do before April?

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Should I bother running a flu campaign next season?
Should I bother running a flu campaign next season?

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What GPs need to know about Shared Parental Leave
What GPs need to know about Shared Parental Leave

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Guidance on the Induction and Refresher scheme
Guidance on the Induction and Refresher scheme

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BMA guidance for GPs on the junior doctors’ strike
BMA guidance for GPs on the junior doctors’ strike

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How we cope with a high proportion of non-English-speaking patients
How we cope with a high proportion of non-English-speaking patients

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Five things to consider when employing a practice pharmacist
Five things to consider when employing a practice pharmacist

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Has your area filled its GP training places?
Has your area filled its GP training places?

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How our FFT app saved us time and raised money for charity
How our FFT app saved us time and raised money for charity

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CQC registration requirements for federations
CQC registration requirements for federations

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Maintaining a dual career in Australia and Britain

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How do I make sure I get paid for the unplanned admissions DES?

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Do I have to stay open on Christmas Eve?

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NHS England’s updated GP patient registration guidance

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Should we reimburse a wasted prescription charge?

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Focus on the global sum allocation formula (Carr-Hill Formula)

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GPs should be proud of their QOF scores

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Five tips for being a professional witness

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Guidance on local shared electronic patient records

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Five tips to keep track of test results

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What do I do about a partner who seems too close to pharmaceutical companies?

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Guidance on mandatory reporting of FGM in under 18s

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Five tips for engaging with patients through social media

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Five tips for getting the best deal on your indemnity policy

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Can I stop a patient recording our consultation?

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Guidance on the NHS complaints procedure for primary care (England only)

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Is it worth signing up for the unplanned admissions DES?

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Why is the model contract so important?

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Wessex LMCs’ guidance on online services for children

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Is life as a GP better abroad?

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Multilingual videos on avoiding A&E

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How can I protect these girls from FGM?

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Q&A: The new ‘fit for work’ service

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Face-to-face triage has saved us three hours of appointment time a day

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QOF guidance 2015/6

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What should I do if a 12-year-old girl wants contraception?

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In full: The Statement of Financial Entitlements 2015/16

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Never miss a payment or be caught out by a clawback

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Tackling common problems for new GPs

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How to get through your first year in general practice

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How we built our brand-new surgery

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Examining asylum seekers

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Health tourism: Survey suggests GP support for upfront charges

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How I survived my first year as a GP

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Q&A: Getting the most out of your end-of-year accounts (1 CPD hour)

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Ten tips for recruiting and keeping a new practice manager (1 CPD hour)

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10 ways to prepare for the 2015/16 contract

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Reading Well Books on Prescription for Dementia – the full list

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Practising in rural area is profoundly satisfying. Here is why

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Practising medical hypnosis

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Four in 10 GPs taking time off for burnout

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My practice manager has missed a LES payment. What should I do?

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We want to cancel appointments if a patient is over 10 minutes late

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How we look after all care home residents in our area

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Video: Gavin Jamie’s tutorial for offering the Friends and Family test online

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Rolling out the Friends and Family Test

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Understanding fit notes

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Q&A: The Friends and Family Test

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Friends and Family Test should provide ‘morale boosting feedback’, NHS says before launch

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Considering a break from the NHS pension? Think again

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A local paper criticised wait times at our practice. How can we cope with the fall-out?

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‘We need to step away from artificial targets’ 

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Should GPs be paid to meet antibiotic prescribing targets?

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Q&A: Recording gender in medical records

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NHS England guidance on the Friends and Family Test in general practice

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My portfolio: from A&E GP to clinical lecturer

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GP nightmares: doctors share their Halloween horror stories

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How we offer patients access to their records

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Questionnaire for patients wishing access to their records

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Working with prisoners

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How we stay in control of our QOF work

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Have practices in your area requested to shrink their patient catchment area?

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I am facing big losses following a PMS review. How can I make savings?

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Don’t expect help – we need to tackle the recruitment crisis ourselves

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We know our PMS review is in the pipeline. What can we do to prepare?

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Can we say no to requests for medicals from a local school?

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Practice profile: Most deprived patient list

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How are MPIG funding cuts affecting practices?

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Disparaging social media comments – is a ‘zero-tolerance’ policy acceptable?

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Should I join a partnership that relies on MPIG funding?

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How to deal with requests for non-contractual work

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How can I retire from my singlehanded practice if no-one takes it over?

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What can we do to prepare for an influx of new patients?

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How to campaign against funding cuts: Connect with other local campaigners

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How to campaign against funding cuts: Get politicians to fight your corner

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How to campaign against funding cuts: Alert the media

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How a merger saved our practice

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How to campaign against funding cuts: Show what it means for patients

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How to campaign against funding cuts: Calculate how big the problem is

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‘Dear patient, please help our practice stay open’

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Dilemma: Practice website undermines CCG

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Five tips on how to prevent closure

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Five steps to successfully chasing a late payment (1 CPD hour)

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Troubleshooting and managing online appointments (1 CPD hour)

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Surviving the CQC’s new inspections (1 CPD hour)

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‘You may well put your foot in it’ – a trainee tutorial from 50 years ago

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Finance diary, May: Three key mistakes GPs make when filing accounts

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Dilemma: Publishing your CQC rating

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Five steps to take before cutting your hours to avoid pensions tax

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Will your IT system support the requirements of the new contract?

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Q&A: How national average list size affects the size of QOF payments

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How your practice can cope with this year’s funding swings

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Q&A: The Friends and Family Test in general practice

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Dilemma: Adding patients from outside practice boundaries

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Five typical tax enquiries and how to handle them

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How we launched a ‘named GP’ scheme for all our patients

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Q&A: Wilful neglect

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Making the most of the 2014/5 QOF (1 CPD hour)

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Five quick tips to survive the funding squeeze

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BMA survey results on GP career intentions

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Q&A: Going part-time (1.5 CPD hours)

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Help us chart 24 hours in general practice

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Dilemma: Disgruntled patient

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Ten tips for better audits (1.5 CPD hours)

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Four common conflicts of interest, and how to deal with them

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Six tips for hanging on to your LES income next year

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Five steps to offering repeat prescriptions online (1 CPD hour)

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Dilemma: Lending £10 to patient

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Dilemma: GP writes NHS scripts instead of private ones

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Dilemma: DES losses row

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Four tips for reducing your service charge

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Dilemma: Suspicions a patient may be selling medicines on

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Five steps to reducing demand for appointments from frequent attenders

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Ten alternatives to saying no to patients (1 CPD hour)

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Five steps to returning to general practice (1 CPD hour)

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Dilemma: Referral management centre introduced

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Q&A: Patient consent for treatment

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Managing finance when leaving a partnership for locum work

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Q&A: Getting rid of old IT equipment safely and securely

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Finance Diary, January: What will the loss of seniority pay mean for your practice?

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Dilemma: Self-prescribing

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Download BMA’s posters to encourage patients to self-care this winter

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Five ways to plan premises development

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The 2014 contract… see how the money is moving

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Five tips for GPs working with students

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Making the most of the mutual assessment year (1 CPD hour)

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Finance Diary December: The best way to reward your practice staff at Christmas

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Dilemma: Vested interests

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Five steps to improving your achievement in the dementia DES

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Q&A: Joint venture agreements (JVA)

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Q&A: Buying an annuity

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Five steps to check your payment claims system is watertight

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In full: GPC’s blueprint for the future of general practice

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Four common assumptions about GP whistleblowing – and what to know before making a disclosure

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Ten tips for improving QOF achievement (1 CPD hour)

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Seven steps to returning to work after burnout

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BMA prescription direction guidance October 2013

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How we encouraged patients to discuss end-of-life care with their GPs

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Q&A: Non-engagement with revalidation

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FAQ: 2013/14 Directed Enhanced Services

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Q&A: ‘Green socks’ clauses in partnership agreements

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Q&A: Sickness and disability benefits

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Dilemma: Downsizing partner

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Six quick tips for GP commissioners to help manage conflicts of interest

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Q&A: Preparing reports for criminal injuries compensation

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Ten top tips for protecting yourself against fraud

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Five steps to resolving patient complaints using external mediation

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Five steps to making your provider organisation stronger

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Four ways for GPs to feel more confident when running telephone and online consultations

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Dilemma: Sick partner asks you to skip child’s birthday party

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Five steps to offering books on prescription

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Q&A: Receiving a summons as a medical witness

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Finance diary, September: How to ensure you survive disruption to payments

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Five steps to achieving the online access DES (1 CPD hour)

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Ten questions you need to ask before signing a data-sharing agreement

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Dilemma: Conflict of interest with a referral

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Dilemma: Anti-privatisation pledge cards

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Dilemma: Underperforming salaried GP

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Q&A: Dealing with practice payment chaos

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Dilemma: Your patient forges a doctor’s letter

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Five steps to take before cutting your drawings (1 CPD hour)

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Quick QOF tips, 2013-14: Blood pressure

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Dilemma: Recruiting an extra partner to deal with demand

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Dilemma: A GP overprescribes benzodiazepines

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Dilemma: Poor communications with your CCG

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Dilemma: A slow-consulting partner

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Practice dilemma: Forged sick note from your practice

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